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In need of computer help...

Sun Dec 16, 2012 4:31 pm

Just a quick one for anybody with a better grasp of technology than myself (everyone :lol: )

My laptop has always used Windows 7 and Internet Explorer 9. However, recently, my browser has changed to Opera 9.80 without any warning. Sites such as Youtube/Gmail etc aren't compatible and are not working fully. I have tried resetting internet explorer's settings which works until I have to restart the computer; then I'm back to Opera 9.80! When I try to download internet explorer it says I have the latest version installed.

I also checked which version of windows I'm running, and it's XP! Why is this? I should be running Windows 7.

Slightly confused so any help would be appreciated! :ayatollah:

Re: In need of computer help...

Sun Dec 16, 2012 4:40 pm

try another one, i use firefox, i'm on windowz 7 and you tube works fine on it

Re: In need of computer help...

Sun Dec 16, 2012 4:44 pm

Uninstall all browsers except for Internet Explorer.

Then download Malware Bytes and Spybot Search & Destroy.

Run both of them, see what it finds. Had a similar problem with a browser toolbar that would not go away last year.

In the end I had to go into the registry and delete values to stop it from running. DO NOT DO THIS YOURSELF!

Editing/Removing registry values can mess up your system.

Report back with Malware Bytes and Spybot S&D's findings.

:ayatollah: :ayatollah: :ayatollah:

Re: In need of computer help...

Sun Dec 16, 2012 4:52 pm

I was going to suggest running spyware/antivirus as mentioned above, but for reference this is how you should be able to change the default browser.

Click on start (blue windows icon in bottom left)

In the box at the bottom type in 'default programs' and press enter.
You should then see this:

default.jpg


Next click on 'Set your default programs'

internetdefault.jpg


Click on Internet Explorer, and choose 'Set this program as default'.

That should solve the internet explorer issue.
I'm not sure what to suggest with regards to XP. Where does it say that's what you are running?
You do not have the required permissions to view the files attached to this post.

Re: In need of computer help...

Sun Dec 16, 2012 4:56 pm

Internet Explorer is set as my default browser but isn't running.

If I google 'What browser am I using?' or something like that then it tells me I'm using Opera 9.80. I've never downloaded this browser or changed from IE9. Very strange.

The same applies for windows, If I google 'What Windows am I using?' it says XP.

Ahhhhhh.

Re: In need of computer help...

Sun Dec 16, 2012 5:02 pm

what OS does it say your using when you right click on my computer and click up properties though.

Re: In need of computer help...

Sun Dec 16, 2012 5:14 pm

StockrA wrote:what OS does it say your using when you right click on my computer and click up properties though.


It says Windows 7, but the Windows website says XP :?

Re: In need of computer help...

Sun Dec 16, 2012 5:18 pm

What does it say on something like this?

http://www.thismachine.info/

Re: In need of computer help...

Sun Dec 16, 2012 5:33 pm

Owain wrote:What does it say on something like this?

http://www.thismachine.info/


That says Opera 9.80 and Windows XP :(

Re: In need of computer help...

Sun Dec 16, 2012 5:46 pm

that's strange, i'd go with what others have said, run some spyware and virus tests in safe mode

Re: In need of computer help...

Sun Dec 16, 2012 5:47 pm

StockrA wrote:that's strange, i'd go with what others have said, run some spyware and virus tests in safe mode


Hasn't detected anything suspicious. Confusing.

Re: In need of computer help...

Sun Dec 16, 2012 8:10 pm

Possible temporary solution, using control panel create a new user account with full admin permissions, it's a slight pain having to set up your desktop as you'd like it again but it might well work for you.

Re: In need of computer help...

Sun Dec 16, 2012 8:32 pm

have you looked in control panel/ programmes? might find it in there, or something on list that shouldnt be there! if what you are having trouble with is in programmes delete it! :ayatollah:

Re: In need of computer help...

Sun Dec 16, 2012 8:38 pm

Whilst we're on computer troubles.

My screen randomly flashes black with a blue box in the right hand corner saying HDMI. I'm using my TV as a screen and obviously it has a HDMI cable connected to it. Anyone had this problem and can find a solution?

Re: In need of computer help...

Sun Dec 16, 2012 8:38 pm

pembroke allan wrote:have you looked in control panel/ programmes? might find it in there, or something on list that shouldnt be there! if what you are having trouble with is in programmes delete it! :ayatollah:


Yeah it's nowhere to be seen!

Re: In need of computer help...

Sun Dec 16, 2012 8:39 pm

OhhhGa wrote:
pembroke allan wrote:have you looked in control panel/ programmes? might find it in there, or something on list that shouldnt be there! if what you are having trouble with is in programmes delete it! :ayatollah:


Yeah it's nowhere to be seen!


Try my solution mate

Re: In need of computer help...

Sun Dec 16, 2012 8:40 pm

OhhhGa wrote:
pembroke allan wrote:have you looked in control panel/ programmes? might find it in there, or something on list that shouldnt be there! if what you are having trouble with is in programmes delete it! :ayatollah:


Yeah it's nowhere to be seen!

have you tried restore? sets pc back to earlier time before problem started! just choose date before then :P