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TICKET HELP NEEDED!!!!

Tue May 01, 2012 9:13 pm

Right, heres the situation.

I'm a ST holder in the Canton and ordered my ticket for thursday, expecting it to be put onto my ST card. Then I had it through the post today as a paper ticket :?

But I also ordered a ticket for a friend, who is not a ST holder. That ticket didn't come through the post.

Is anyone else having the same problem and should I be panicking?

Re: TICKET HELP NEEDED!!!!

Tue May 01, 2012 9:15 pm

Your ticket is on your card.

The paper one is your pals.

Re: TICKET HELP NEEDED!!!!

Tue May 01, 2012 9:15 pm

CantonJack wrote:Right, heres the situation.

I'm a ST holder in the Canton and ordered my ticket for thursday, expecting it to be put onto my ST card. Then I had it through the post today as a paper ticket :?

But I also ordered a ticket for a friend, who is not a ST holder. That ticket didn't come through the post.

Is anyone else having the same problem and should I be panicking?

maybe yours on your card and paper 1 for your mate. check with the club.

Re: TICKET HELP NEEDED!!!!

Tue May 01, 2012 9:15 pm

Karl wrote:Your ticket is on your card.

The paper one is your pals.

But the paper ticket is the same seat as the one on my card :?

Re: TICKET HELP NEEDED!!!!

Tue May 01, 2012 9:16 pm

Maybe a cock up on paper ticket and perhaps it's for your mate, I'm sure they said all ST holders buying before 5.0 today went on card?

Re: TICKET HELP NEEDED!!!!

Tue May 01, 2012 9:51 pm

saddam wrote:
CantonJack wrote:Right, heres the situation.

I'm a ST holder in the Canton and ordered my ticket for thursday, expecting it to be put onto my ST card. Then I had it through the post today as a paper ticket :?

But I also ordered a ticket for a friend, who is not a ST holder. That ticket didn't come through the post.

Is anyone else having the same problem and should I be panicking?

maybe yours on your card and paper 1 for your mate. check with the club.

I've emailed the club but god knows how long it will take to get a reply.

But the information on the ticket is definitely the same as the one on my card.


Why me? :cry:

Re: TICKET HELP NEEDED!!!!

Tue May 01, 2012 9:55 pm

You'll have to pop down the ticket office, or give them a ring to confirm things!

If you wait for an answer to your e-mail, next season will be over at least! :)

Re: TICKET HELP NEEDED!!!!

Tue May 01, 2012 10:10 pm

What number should I phone in the morning?

Re: TICKET HELP NEEDED!!!!

Tue May 01, 2012 10:18 pm

More than likely your ticket and card will work and just they put the wrong seaton the ticket and card. Poor by ticket office.
I'd pop down or call as there ability to reply to an email is zero.

Re: TICKET HELP NEEDED!!!!

Tue May 01, 2012 10:31 pm

2blue2handle wrote:More than likely your ticket and card will work and just they put the wrong seaton the ticket and card. Poor by ticket office.
I'd pop down or call as there ability to reply to an email is zero.

Thats what I thought, it will probably still work through the turnstiles but then when the steward checks both the card and ticket he'll go all gestapo on me.
Is 08453451400 the number I should phone or is there a seperate one for queries?

Re: TICKET HELP NEEDED!!!!

Wed May 02, 2012 12:45 am

Just the normal number on the back of your season ticket card dude. Def give them a call tho.

Re: TICKET HELP NEEDED!!!!

Wed May 02, 2012 5:46 am

Saw a few folk saying the same thing on twitter yesterday.

Re: TICKET HELP NEEDED!!!!

Wed May 02, 2012 9:38 am

that happened to me with palace cc game! i contacted the club and they told me to use the paper ticket. i tried my card on the night also and it wouldnt work but the paper ticket did.

Re: TICKET HELP NEEDED!!!!

Wed May 02, 2012 2:52 pm

Just got through to the TO and they have said that both the card and the paper ticket will work. The only problem is I will have to show them both to the stewards and you know what they are like :roll:

But they said I was the 5th person to call about the same problem in 5 minutes, shows that we need more staff on hand to take the workload off whoever is already there.