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call from ticketmaster

Tue Feb 14, 2012 12:40 pm

Just had a phone call from ticketmaster saying that they noticed I'd bought two sets of tickets (5 together and 1 on its own - due to the extra ticket for renewing ambassadors fiasco). They offered me 6 tickets together. At least they're trying to make amends for their cock up!

Re: call from ticketmaster

Tue Feb 14, 2012 12:44 pm

I had a courtesy call from them yesterday. Mine are all sorted and I was wound up on Sunday, because I thought I wouldn't get lower tier, but I got them in the end.

They apologised, I'm happy (if the tickets turn up), so good on them for realising they messed up and trying to make amends.

Re: call from ticketmaster

Tue Feb 14, 2012 12:45 pm

That makes a refreshing change, :D

Re: call from ticketmaster

Tue Feb 14, 2012 1:08 pm

kenfighillblue wrote:That makes a refreshing change, :D



Yeah. In fairness to them, the two people I spoke to, on Sunday and Monday, were very polite and friendly. It's just a shame the I.T. let them down, that's all.