Cardiff City ticket office PATHETIC

I got through to the ticket office and was 37 in line, when I got to 15 I was cut off, I phoned again and am now 47 in line, I am so frustrated as there is allways a problem down there

i just got back from there... remarkably they opened up early

e-ticketing straight through season ticket renewed

I was 120 in line and got cut off on 87 tampin........ Can you buy with zebra finance on e ticketing

I went via e-ticketing to renew, took all of 30secs! Can't fault.

I was on the phone again for 30 mins when the same thing happened, so I thought that I would hold on, the phone was just ringing, so I thought nothing to lose as I had waited 30 mins, low and behold to my suprise a voice, I was just relieved, I re-newed my ST and was told that I will get a second ticket, My grandson wants to go to his first ever game, I am chuffed to bits.

His dad is a Jack and he is pushing him in that direction, my daughter is a City fan so you can imagine the problem we have, I don't try to force him in any direction, it's not fare on him, he will make his own mind up in time.

I was on the phone again for 30 mins when the same thing happened, so I thought that I would hold on, the phone was just ringing, so I thought nothing to lose as I had waited 30 mins, low and behold to my suprise a voice, I was just relieved, I re-newed my ST and was told that I will get a second ticket, My grandson wants to go to his first ever game, I am chuffed to bits.

His dad is a Jack and he is pushing him in that direction, my daughter is a City fan so you can imagine the problem we have, I don't try to force him in any direction, it's not fare on him, he will make his own mind up in time.

Sod fair get him down the CCS and make him a Bluebird then tell his Jack Dad to do one

I just joined the line at ccs, took about half hour, sorted and within the first 10k, my mate who didn't renew this year but has done for donkeys will be chuffed to bits , only problem they opened office at 8, bit crafty as they said 10, I would've been peed of if I missed the boat for there own error, btw the queue was passed the club shop
When I left, get down there, and wrap up warm !!!!!

Telephone is such a dated way of acquiring tickets.

i went down there at 10 to 10 and finally got out of there at 5 past 11 but all renewed and secont ticket guarenteed but the que was massive. in all fairness they give you the forms to fill in in the que and then took them off you if you wanted finance options and only renewing season ticket

I was 120 in line and got cut off on 87 tampin........ Can you buy with zebra finance on e ticketing

113 down to 27 and then got cut off after waiting for 56 minutes. Really pissed off as I'm being charged 10p a minute.

Same thing happened to me - cant get through at all now

Dont blame the workers, blame the city for employing them ..
Its totally disorgasnised down there, today the pin machine aint working ,, surely they woudl get that sorted at this time ,,,
also telephoned yesterday and waited 15 minutes and as usual the young lad said ,, I dont , Know ..... I said surely some one knows,, and he said dont Know........ I gave up and went down and waited .

Apparently it does not get any better.... blame management,

A joke 2 hours waiting on the phone only to be told cant do the finance over the phone utter farce, cant get to diff as my car is in the garage !

I was on the phone again for 30 mins when the same thing happened, so I thought that I would hold on, the phone was just ringing, so I thought nothing to lose as I had waited 30 mins, low and behold to my suprise a voice, I was just relieved, I re-newed my ST and was told that I will get a second ticket, My grandson wants to go to his first ever game, I am chuffed to bits.

His dad is a Jack and he is pushing him in that direction, my daughter is a City fan so you can imagine the problem we have, I don't try to force him in any direction, it's not fare on him, he will make his own mind up in time.

Christ sake mate he's your grandson for f***s sake, you can not let him go over to the dirty smelly dark side. Fight for him and his future. He will thank you when he is older.
What will he think when he is older and realises his grandfather abandoned him to the gypos?

I was annoyed with the ticket office too. I rang them at 3am this morning but no-one answered. Surely they should have staff on 24 hours a day.

Some great stuff in the ticket office but sadly some bloody awful staff who don't give a shit either.
It seems fair to laid back when I've ever gone into the ticket office, a lack of professionalism at times.

I'm not even going to bother trying to phone, I'll do it by post

I got through to the ticket office and was 37 in line, when I got to 15 I was cut off, I phoned again and am now 47 in line, I am so frustrated as there is allways a problem down there

Here we go again. Every time a big game comes up we get fans moaning about the ticket office and/or the club. I have never had any problems with the ticket office. I took a day out of my holidays today, travelled 15 miles and was at the ground by 9am even though the club had been said they were not open until 10am. Sometimes you have to put yourself out and not sit back and blame the club. The lovely surprise was that the ticket office was already open when I got there. It's too easy to the blame the club/ticket office. If you want something's badly enough you sometimes have to make that extra effort.

Don't blame the staff. This is obviously just the phone system dropping calls when it's put under pressure. The girls there won't even be aware that your call was lost so can hardly blame them for that. It's not their fault it's a shit phone system.

My favourite experience was down the old ticket office in Ninian, went to re-new my ST with a mate, i paid by card so all was good.....my mate went to give the guy cash and he said "I'm not sure if we accept that" to which my mate said "what...cash? you don't know whether you accept cash??" the lad then told us he would have to check before wandering off, returning looking a bit sheepish with the answer "yes, we do accept cash" i was laughing for at least an hour and still makes me chuckle to this day

My favourite experience was down the old ticket office in Ninian, went to re-new my ST with a mate, i paid by card so all was good.....my mate went to give the guy cash and he said "I'm not sure if we accept that" to which my mate said "what...cash? you don't know whether you accept cash??" the lad then told us he would have to check before wandering off, returning looking a bit sheepish with the answer "yes, we do accept cash" i was laughing for at least an hour and still makes me chuckle to this day

Did that really happen? Honestly? They had two massive safe's in the ticket office. Both of them were massive things that got in the way of everyone. The one was in a room where the staff made their tea etc. I'll post photos of them at some point. Both those safe's were there solely for keeping CASH!!!

Don't blame the staff. This is obviously just the phone system dropping calls when it's put under pressure. The girls there won't even be aware that your call was lost so can hardly blame them for that. It's not their fault it's a shit phone system.

Glad I'm not the only person who thought this!

The ticket office has always been a joke. Thought it would have been sorted out with the new stadium but somethings never change. Its run by a bunch of fools , get a decent Manger and staff and sort the stewards out. Its holding our club back , get with the times ffs.

amazing why do so many baulk at the idea of renewing online have you had bad experiences or something, it took me about 30 secs to renew yesterday yet it seems many would prefer to spend hours queing or spend a fortune on the end of a phone for ages please enlighten me

amazing why do so many baulk at the idea of renewing online have you had bad experiences or something, it took me about 30 secs to renew yesterday yet it seems many would prefer to spend hours queing or spend a fortune on the end of a phone for ages please enlighten me

its up to them, i did mine online at 9:04am on Wed morning.....some prefer to speak to people.

amazing why do so many baulk at the idea of renewing online have you had bad experiences or something, it took me about 30 secs to renew yesterday yet it seems many would prefer to spend hours queing or spend a fortune on the end of a phone for ages please enlighten me

I've tried Eticketing a number of times and have given up on it.
Can you renew interest free online? If so I may try.

amazing why do so many baulk at the idea of renewing online have you had bad experiences or something, it took me about 30 secs to renew yesterday yet it seems many would prefer to spend hours queing or spend a fortune on the end of a phone for ages please enlighten me

I've tried Eticketing a number of times and have given up on it.
Can you renew interest free online? If so I may try.

didn't look for £337 it didn't seem worth it

amazing why do so many baulk at the idea of renewing online have you had bad experiences or something, it took me about 30 secs to renew yesterday yet it seems many would prefer to spend hours queing or spend a fortune on the end of a phone for ages please enlighten me

I've tried Eticketing a number of times and have given up on it.
Can you renew interest free online? If so I may try.

didn't look for £337 it didn't seem worth it

Unfortunately I can't afford to do that.

I went down this afternoon, queued for about 15 mins and renewed 6 season tickets using interest free option. Easy. By the way I found the ticket office to be excellent, very helpful and very quick turn around people in and out constantly

I'm banned from the office and unless someone gets me a ticket i couldn't give a shite if I never see City play live at the CCS ever again.

I'm good for West Wank so cool their!

Away games?

Grand, not a bother!