Season ticket cock up

You can purchase next seasons ticket on line now.Only problem
the Platinium price freeze is not on there.Not for me anyhow.
Mine should be £399 they want £440
Not a season goes by where theres not a cock up

https://www.eticketing.co.uk/cardiffcity/default.aspx

You've logged in I assume and selected your seat from the tab my season tickets?

I checked mine and showing same price as last season for me on the tab

Re price freeze wrong amount showing on internet.
If you have moved seats after you purchased last season there might be a giltch.However if you ring the ticket office they'll sort it for you.
They did it for me 2 minutes very helpful.