Boiler - Help

We have a British Gas 330 combi boiler (i think)

It suddenly started making a loud whirring noise, it won't switch off, theres a funny burning smell coming from it and we've been trying to get through to British Gas for 30 minutes and have had no luck yet

Anyone have any idea at all whats wrong with it or if theres anything we can do ?

Isolate it by the plug or fuse, could have frozen pipes which are making the pump burn out...

Cheers, will give that a try

Not dangerous at all is it

pull the plug out mate,should be on a plug top if installed by british gas,sounds like a circuit board,burning out,im an electrician,so ask any questions

It is the condenser pipe I think. Sounds like it might be frozen, have a look and see if it is frozen. I'm not sure, but I think if it won't switch off then it is urgent so maybe phone transco or national grid. Hopefully someone else can help.

In the meantime, you can isolate the gas by turning the lever in the meter box which will stop the gas flow, and make your boiler turn itself off.

Cheers, will give that a try

Not dangerous at all is it

no not dangerous,but hope you like xmas on the moon......booooooooooom

Condesate pipe is a good shout, but not sure about it being the pcb. If it was the electrics it probs would have cut off. If it is the condesate pipe you need to pull it out and get some warm water down it. Its an easy 'non dangerous job', you can do yourself. Let me know howyou get on...

mine started screeching like a strangled cat when we had the last lot of snow,just before i bled 2 of my rads but forgot to top up water pressure on boiler ,id bin paying swalec £17 a month for boiler/maintainance,wat a waste of money,they say it 24/7 cover is it bollocks couldnt get through for about 2hrs wen i did they couldnt call to fix it for another 48 hrs,cancelled contract,useless

Condesate pipe is a good shout, but not sure about it being the pcb. If it was the electrics it probs would have cut off. If it is the condesate pipe you need to pull it out and get some warm water down it. Its an easy 'non dangerous job', you can do yourself. Let me know howyou get on...

wouldnt shut off and a funny burning smell........

Condesate pipe is a good shout, but not sure about it being the pcb. If it was the electrics it probs would have cut off. If it is the condesate pipe you need to pull it out and get some warm water down it. Its an easy 'non dangerous job', you can do yourself. Let me know howyou get on...

wouldnt shut off and a funny burning smell........

Not sure I get ur point?

Condesate pipe is a good shout, but not sure about it being the pcb. If it was the electrics it probs would have cut off. If it is the condesate pipe you need to pull it out and get some warm water down it. Its an easy 'non dangerous job', you can do yourself. Let me know howyou get on...

wouldnt shut off and a funny burning smell........

Not sure I get ur point?

he said boiler would shut off,and he had a burning smell,seems to me a pcb,gone

If the pcb was burning it wouldnt last very long and i doubt there would be a prob with it shutting off...

good luck trying to get hold of british gas----useless barstards.

Cheeers people

Turned the one thing and the noise stopped, it was all coming from a box at the bottom of the boiler

Just have to make do with no heating or hot water til sometime tomorrow

Got some form of heating Chief ? And is your pipes lagged the last thing you need is your pipes splitting.