Cardiff City Forum



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Child season ticket on adult account

Fri Aug 06, 2021 10:38 am

My son's season ticket is on my account ,he hasn't got an email address , I've had my digital ticket link but not his ,will they send a paper one ,or have I got to download it myself ,

Re: Child season ticket on adult account

Fri Aug 06, 2021 10:49 am

ion wrote:My son's season ticket is on my account ,he hasn't got an email address , I've had my digital ticket link but not his ,will they send a paper one ,or have I got to download it myself ,




Had similar problem but with an adult ticket but they sent txt with other seat not sure by design or luck? .... it could be it's on ticket but hidden within link... I would ring them to make sure as I know they are using new system and nothing is straight forward with city....

Re: Child season ticket on adult account

Fri Aug 06, 2021 10:53 am

Cheers mate ,is the ticket office number the one that starts 033 or is there another one thanks.

Re: Child season ticket on adult account

Fri Aug 06, 2021 11:00 am

ion wrote:Cheers mate ,is the ticket office number the one that starts 033 or is there another one thanks.



Yes that's the one should be in mail sent u ..... its 033 33 11 1920
need patience though to get through :thumbup:

Re: Child season ticket on adult account

Fri Aug 06, 2021 12:04 pm

Thanks , just been on the phone to them took an hour to get through ,they sent a text but it hasn't come through,so they printed paper ticket off to pick up tomorrow if it doesn't come through on phone

Re: Child season ticket on adult account

Fri Aug 06, 2021 12:11 pm

ion wrote:Thanks , just been on the phone to them took an hour to get through ,they sent a text but it hasn't come through,so they printed paper ticket off to pick up tomorrow if it doesn't come through on phone



That's good but make sure get there early as sure to be big que at collection booth :thumbup: