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Season tickets again! - A question

Wed Jul 07, 2021 10:30 am

Does anyone know if the club will take renewals via phone or at the ticket office before the deadline to save your existing seat runs out?

A mate of mine is really struggling. He has no computer access and is trying to renew using his phone. He has forgotten his password and has been sent a link by the club to reset the password.

However every time he tries to do that he gets the following message "An unexpected error occurred preventing us from fulfilling your request. Please try again shortly and contact support if the issue persists".

Numerous emails to the club have gone unanswered.

My mate is very concerned that if he cannot sort out the renewal by the end of July that he will lose the seat he has had since the stadium was opened.

Any suggestions would be much appreciated.

Thanks all

Re: Season tickets again! - A question

Wed Jul 07, 2021 11:35 am

Only emails I’m afraid, crazy that they do not even have a single person in the phone.

I wonder how they will manage when the pre season friendly tickets become available,

Re: Season tickets again! - A question

Wed Jul 07, 2021 2:03 pm

davids wrote:Does anyone know if the club will take renewals via phone or at the ticket office before the deadline to save your existing seat runs out?

A mate of mine is really struggling. He has no computer access and is trying to renew using his phone. He has forgotten his password and has been sent a link by the club to reset the password.

However every time he tries to do that he gets the following message "An unexpected error occurred preventing us from fulfilling your request. Please try again shortly and contact support if the issue persists".

Numerous emails to the club have gone unanswered.

My mate is very concerned that if he cannot sort out the renewal by the end of July that he will lose the seat he has had since the stadium was opened.

Any suggestions would be much appreciated.

Thanks all


I am hopefully getting a fone call tomorrow regarding myself been very good so far... if ido I will ask her about this and post in separate thread for everyone to see :thumbup:

Re: Season tickets again! - A question

Wed Jul 07, 2021 2:49 pm

pembroke allan wrote:
davids wrote:Does anyone know if the club will take renewals via phone or at the ticket office before the deadline to save your existing seat runs out?

A mate of mine is really struggling. He has no computer access and is trying to renew using his phone. He has forgotten his password and has been sent a link by the club to reset the password.

However every time he tries to do that he gets the following message "An unexpected error occurred preventing us from fulfilling your request. Please try again shortly and contact support if the issue persists".

Numerous emails to the club have gone unanswered.

My mate is very concerned that if he cannot sort out the renewal by the end of July that he will lose the seat he has had since the stadium was opened.

Any suggestions would be much appreciated.

Thanks all


I am hopefully getting a fone call tomorrow regarding myself been very good so far... if ido I will ask her about this and post in separate thread for everyone to see :thumbup:


:thumbup:

Thank you

Re: Season tickets again! - A question

Thu Jul 08, 2021 4:49 am

Get a person or two on the phones at CCS. We are supposed to be a business. About time we turned professional.

Re: Season tickets again! - A question

Thu Jul 08, 2021 5:13 am

davids wrote:
pembroke allan wrote:
davids wrote:Does anyone know if the club will take renewals via phone or at the ticket office before the deadline to save your existing seat runs out?

A mate of mine is really struggling. He has no computer access and is trying to renew using his phone. He has forgotten his password and has been sent a link by the club to reset the password.

However every time he tries to do that he gets the following message "An unexpected error occurred preventing us from fulfilling your request. Please try again shortly and contact support if the issue persists".

Numerous emails to the club have gone unanswered.

My mate is very concerned that if he cannot sort out the renewal by the end of July that he will lose the seat he has had since the stadium was opened.

Any suggestions would be much appreciated.


Thanks all


I am hopefully getting a fone call tomorrow regarding myself been very good so far... if ido I will ask her about this and post in separate thread for everyone to see :thumbup:


:thumbup:

Thank you



I emailed the club last Friday and got a call back at 5pm Monday. Season Ticket and Parking permit sorted in 3/4 minuites.

Re: Season tickets again! - A question

Thu Jul 08, 2021 10:07 am

lincoln blue wrote:
davids wrote:
pembroke allan wrote:
davids wrote:Does anyone know if the club will take renewals via phone or at the ticket office before the deadline to save your existing seat runs out?

A mate of mine is really struggling. He has no computer access and is trying to renew using his phone. He has forgotten his password and has been sent a link by the club to reset the password.

However every time he tries to do that he gets the following message "An unexpected error occurred preventing us from fulfilling your request. Please try again shortly and contact support if the issue persists".

Numerous emails to the club have gone unanswered.

My mate is very concerned that if he cannot sort out the renewal by the end of July that he will lose the seat he has had since the stadium was opened.

Any suggestions would be much appreciated.


Thanks all


I am hopefully getting a fone call tomorrow regarding myself been very good so far... if ido I will ask her about this and post in separate thread for everyone to see :thumbup:


:thumbup:

Thank you



I emailed the club last Friday and got a call back at 5pm Monday. Season Ticket and Parking permit sorted in 3/4 minuites.



Must be a corporate member? :mrgreen:

Re: Season tickets again! - A question

Thu Jul 08, 2021 6:17 pm

Glad its sorted hopefully we now can all get into stadium for beginning of season. :thumbup: