Cardiff City Forum



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REFUND PROBLEMS SOLUTIONS

Wed Jun 17, 2020 12:42 pm

Postby Igovernor » Wed Jun 17, 2020 11:29 am
OK, anyone with one ticket can with great difficulty get the prefered option, I have done mine. if you have muliple tickets, then you have to open an account for each ticket holder, bit of a pain but I have just done a second ticket option, for friends.
Now if you choose option 1 or 2 no problem, but if you choose option money refund, then for each one you have have a name bank name, account number and sortcode, now if you originally bought the tickets for family, I can see no problem putting the same bank details etc as your own (Your name as account holder)
If you do not have an account then you have to register one, the option is there underneath the login button on the first page.

Now this is how you do it. I hope this helps, if I can do it then so can you :thumbup: :ayatollah:

https://tickets.cardiffcityfc.co.uk/CMS?page=ST

Re: REFUND PROBLEMS SOLUTIONS

Wed Jun 17, 2020 3:39 pm

Think I’ve done mine said it’s submitted. But haven’t seen the option on how to get on city player to watch the games though. Any idea of how to do that mate ?

Re: REFUND PROBLEMS SOLUTIONS

Wed Jun 17, 2020 3:46 pm

Nuclearblue wrote:Think I’ve done mine said it’s submitted. But haven’t seen the option on how to get on city player to watch the games though. Any idea of how to do that mate ?

They’ll send you a streaming code via email mate.
When you get that, google ‘ccfc free streaming’ and it’ll ask you to redeem code. Put the code in and you’re in.

Re: REFUND PROBLEMS SOLUTIONS

Wed Jun 17, 2020 4:17 pm

bluebirdoct1962 wrote:
Nuclearblue wrote:Think I’ve done mine said it’s submitted. But haven’t seen the option on how to get on city player to watch the games though. Any idea of how to do that mate ?

They’ll send you a streaming code via email mate.
When you get that, google ‘ccfc free streaming’ and it’ll ask you to redeem code. Put the code in and you’re in.


I think I've just done my three as the status is now 'Pending'. It was a bit of a palaver to be honest. Good to hear that the code is emailed to you though. Any idea on how long that takes?

Re: REFUND PROBLEMS SOLUTIONS

Wed Jun 17, 2020 5:52 pm

GrangeEndStar wrote:
bluebirdoct1962 wrote:
Nuclearblue wrote:Think I’ve done mine said it’s submitted. But haven’t seen the option on how to get on city player to watch the games though. Any idea of how to do that mate ?

They’ll send you a streaming code via email mate.
When you get that, google ‘ccfc free streaming’ and it’ll ask you to redeem code. Put the code in and you’re in.


I think I've just done my three as the status is now 'Pending'. It was a bit of a palaver to be honest. Good to hear that the code is emailed to you though. Any idea on how long that takes?


Got my code today after submitting my option yesterday.

Re: REFUND PROBLEMS SOLUTIONS

Thu Jun 18, 2020 2:18 pm

OriginalGrangeEndBlue wrote:
GrangeEndStar wrote:
bluebirdoct1962 wrote:
Nuclearblue wrote:Think I’ve done mine said it’s submitted. But haven’t seen the option on how to get on city player to watch the games though. Any idea of how to do that mate ?

They’ll send you a streaming code via email mate.
When you get that, google ‘ccfc free streaming’ and it’ll ask you to redeem code. Put the code in and you’re in.


I think I've just done my three as the status is now 'Pending'. It was a bit of a palaver to be honest. Good to hear that the code is emailed to you though. Any idea on how long that takes?


Got my code today after submitting my option yesterday.

Yeh think mine was 2 days.