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FA cup match advice please

Fri Jan 03, 2020 2:50 pm

Purchased a hospitality ticket for tomorrow’s match online on 30/10 (before new website - which is not as good as the old one!) It said ticket would be posted but I still haven’t received it. I went in to my account and it shows “Cash desk ticket” Does this mean I have to pick it up tomorrow before the match and if so do I go to ticket office? I’ve never had this problem before so any advice would be great - thanks :ayatollah:

Re: FA cup match advice please

Fri Jan 03, 2020 2:57 pm

arabellaman wrote:Purchased a hospitality ticket for tomorrow’s match online on 30/10 (before new website - which is not as good as the old one!) It said ticket would be posted but I still haven’t received it. I went in to my account and it shows “Cash desk ticket” Does this mean I have to pick it up tomorrow before the match and if so do I go to ticket office? I’ve never had this problem before so any advice would be great - thanks :ayatollah:



Call ticket office and use option for commercial dept that put you through to hospitality people .... suspect to late to send out do probably need pick up from gate 3 by ticket office :thumbup:

Re: FA cup match advice please

Fri Jan 03, 2020 3:09 pm

pembroke allan wrote:
arabellaman wrote:Purchased a hospitality ticket for tomorrow’s match online on 30/10 (before new website - which is not as good as the old one!) It said ticket would be posted but I still haven’t received it. I went in to my account and it shows “Cash desk ticket” Does this mean I have to pick it up tomorrow before the match and if so do I go to ticket office? I’ve never had this problem before so any advice would be great - thanks :ayatollah:



Call ticket office and use option for commercial dept that put you through to hospitality people .... suspect to late to send out do probably need pick up from gate 3 by ticket office :thumbup:

Cheers Pembroke - been on the phone most of the day - either goes to silence when I press a number option or they don’t answer at all. I’ll keep trying :occasion5:

Re: FA cup match advice please

Fri Jan 03, 2020 5:39 pm

arabellaman wrote:
pembroke allan wrote:
arabellaman wrote:Purchased a hospitality ticket for tomorrow’s match online on 30/10 (before new website - which is not as good as the old one!) It said ticket would be posted but I still haven’t received it. I went in to my account and it shows “Cash desk ticket” Does this mean I have to pick it up tomorrow before the match and if so do I go to ticket office? I’ve never had this problem before so any advice would be great - thanks :ayatollah:



Call ticket office and use option for commercial dept that put you through to hospitality people .... suspect to late to send out do probably need pick up from gate 3 by ticket office :thumbup:

Cheers Pembroke - been on the phone most of the day - either goes to silence when I press a number option or they don’t answer at all. I’ll keep trying :occasion5:



If dont succeed go to gate 3 an hour or so before game with proof you bought tickets... but suspect they'll have tickets there or certainly direct you to where you can get them..
You could in morning ring ticket office number but swap last four digits for 1927 think thats commercial dept who do the hospitality tickets.. :thumbup:

Re: FA cup match advice please

Fri Jan 03, 2020 5:48 pm

pembroke allan wrote:
arabellaman wrote:
pembroke allan wrote:
arabellaman wrote:Purchased a hospitality ticket for tomorrow’s match online on 30/10 (before new website - which is not as good as the old one!) It said ticket would be posted but I still haven’t received it. I went in to my account and it shows “Cash desk ticket” Does this mean I have to pick it up tomorrow before the match and if so do I go to ticket office? I’ve never had this problem before so any advice would be great - thanks :ayatollah:



Call ticket office and use option for commercial dept that put you through to hospitality people .... suspect to late to send out do probably need pick up from gate 3 by ticket office :thumbup:

Cheers Pembroke - been on the phone most of the day - either goes to silence when I press a number option or they don’t answer at all. I’ll keep trying :occasion5:



If dont succeed go to gate 3 an hour or so before game with proof you bought tickets... but suspect they'll have tickets there or certainly direct you to where you can get them..
You could in morning ring 033 33 11 1921 dept who do the hospitality tickets.. :thumbup:[