Cardiff City Forum



A forum for all things Cardiff City

NEW 6 GAME FLEXI TICKET

Fri Aug 04, 2017 2:18 pm

does anyone know if you can exchange the vouchers for tickets over the phone or online or do you have to go to the ticket office..?

Re: NEW 6 GAME FLEXI TICKET

Fri Aug 04, 2017 2:26 pm

dogfound wrote:does anyone know if you can exchange the vouchers for tickets over the phone or online or do you have to go to the ticket office..?


I intend to find that out myself :thumbright:

Re: NEW 6 GAME FLEXI TICKET

Fri Aug 04, 2017 2:41 pm

Forever Blue wrote:
dogfound wrote:does anyone know if you can exchange the vouchers for tickets over the phone or online or do you have to go to the ticket office..?


I intend to find that out myself :thumbright:



sounds a very good idea especially for fans living a distance away who can not do every game, but if an extra trip to exchange the voucher for a ticket is involved it will be pointless unless you live by or pass the stadium often.

Re: NEW 6 GAME FLEXI TICKET

Fri Aug 04, 2017 2:47 pm

dogfound wrote:
Forever Blue wrote:
dogfound wrote:does anyone know if you can exchange the vouchers for tickets over the phone or online or do you have to go to the ticket office..?


I intend to find that out myself :thumbright:



sounds a very good idea especially for fans living a distance away who can not do every game, but if an extra trip to exchange the voucher for a ticket is involved it will be pointless unless you live by or pass the stadium often.


Totally agree with you on both points :thumbright: :bluebird: :bluebird:

Re: NEW 6 GAME FLEXI TICKET

Fri Aug 04, 2017 4:00 pm

Forever Blue wrote:
dogfound wrote:
Forever Blue wrote:
dogfound wrote:does anyone know if you can exchange the vouchers for tickets over the phone or online or do you have to go to the ticket office..?


I intend to find that out myself :thumbright:



sounds a very good idea especially for fans living a distance away who can not do every game, but if an extra trip to exchange the voucher for a ticket is involved it will be pointless unless you live by or pass the stadium often.


Totally agree with you on both points :thumbright: :bluebird: :bluebird:



£99 for 6 games is very good value..
so if you find out let us know..

Re: NEW 6 GAME FLEXI TICKET

Fri Aug 04, 2017 9:03 pm

On the website it states the following

"They come as a booklet of six vouchers which can each be redeemed for one home league match ticket at the CCS Ticket Office, at least 24 hours ahead of kick-off"

I read this as you have to go into the ticket office

https://www.eticketing.co.uk/cardiffcit ... emref=5722

Re: NEW 6 GAME FLEXI TICKET

Fri Aug 04, 2017 9:31 pm

Jonsey Jones wrote:On the website it states the following

"They come as a booklet of six vouchers which can each be redeemed for one home league match ticket at the CCS Ticket Office, at least 24 hours ahead of kick-off"

I read this as you have to go into the ticket office

https://www.eticketing.co.uk/cardiffcit ... emref=5722



i have since rang the ticket office was told much the same .you have to go there each time to redeem voucher.

Re: NEW 6 GAME FLEXI TICKET

Fri Aug 04, 2017 9:39 pm

dogfound wrote:
Jonsey Jones wrote:On the website it states the following

"They come as a booklet of six vouchers which can each be redeemed for one home league match ticket at the CCS Ticket Office, at least 24 hours ahead of kick-off"

I read this as you have to go into the ticket office

https://www.eticketing.co.uk/cardiffcit ... emref=5722



i have since rang the ticket office was told much the same .you have to go there each time to redeem voucher.

Yes I was down there yesterday and I heard one of the girls in the office telling a bloke the same thing.

Re: NEW 6 GAME FLEXI TICKET

Fri Aug 04, 2017 9:49 pm

frazier wrote:
dogfound wrote:
Jonsey Jones wrote:On the website it states the following

"They come as a booklet of six vouchers which can each be redeemed for one home league match ticket at the CCS Ticket Office, at least 24 hours ahead of kick-off"

I read this as you have to go into the ticket office

https://www.eticketing.co.uk/cardiffcit ... emref=5722



i have since rang the ticket office was told much the same .you have to go there each time to redeem voucher.

Yes I was down there yesterday and I heard one of the girls in the office telling a bloke the same thing.



great idea if all our fans lived within a couple of miles of the ground, unfortunately my son who i was inquiring for lives 25 miles away..so making 2 trips for each game wipes out any saving.

Re: NEW 6 GAME FLEXI TICKET

Sat Aug 05, 2017 12:20 am

dogfound wrote:
frazier wrote:
dogfound wrote:
Jonsey Jones wrote:On the website it states the following

"They come as a booklet of six vouchers which can each be redeemed for one home league match ticket at the CCS Ticket Office, at least 24 hours ahead of kick-off"

I read this as you have to go into the ticket office

https://www.eticketing.co.uk/cardiffcit ... emref=5722



i have since rang the ticket office was told much the same .you have to go there each time to redeem voucher.

Yes I was down there yesterday and I heard one of the girls in the office telling a bloke the same thing.



great idea if all our fans lived within a couple of miles of the ground, unfortunately my son who i was inquiring for lives 25 miles away..so making 2 trips for each game wipes out any saving.



Great idea but this 24 hour rule will prob take alot of exiles out of the picture. I can't see why you can't ring up, quote a unique number that could be given with your voucher book and arrange collection on the day. That would be a good way of ensuring people don't have to make unnecessary or impossible trips!

Re: NEW 6 GAME FLEXI TICKET

Sat Aug 05, 2017 9:52 am

Do they do a kids version?

Re: NEW 6 GAME FLEXI TICKET

Sat Aug 05, 2017 9:56 am

dogfound wrote:
Jonsey Jones wrote:On the website it states the following

"They come as a booklet of six vouchers which can each be redeemed for one home league match ticket at the CCS Ticket Office, at least 24 hours ahead of kick-off"

I read this as you have to go into the ticket office

https://www.eticketing.co.uk/cardiffcit ... emref=5722



i have since rang the ticket office was told much the same .you have to go there each time to redeem voucher.



Hmmm not very good for me, I am back for 5 home games before Xmas , starting with QPR home, I will just buy them in advance :thumbright: :ayatollah:

Re: NEW 6 GAME FLEXI TICKET

Sun Aug 06, 2017 12:19 am

nubbsy wrote:
dogfound wrote:
frazier wrote:
dogfound wrote:
Jonsey Jones wrote:On the website it states the following

"They come as a booklet of six vouchers which can each be redeemed for one home league match ticket at the CCS Ticket Office, at least 24 hours ahead of kick-off"

I read this as you have to go into the ticket office

https://www.eticketing.co.uk/cardiffcit ... emref=5722



i have since rang the ticket office was told much the same .you have to go there each time to redeem voucher.

Yes I was down there yesterday and I heard one of the girls in the office telling a bloke the same thing.



great idea if all our fans lived within a couple of miles of the ground, unfortunately my son who i was inquiring for lives 25 miles away..so making 2 trips for each game wipes out any saving.



Great idea but this 24 hour rule will prob take alot of exiles out of the picture. I can't see why you can't ring up, quote a unique number that could be given with your voucher book and arrange collection on the day. That would be a good way of ensuring people don't have to make unnecessary or impossible trips!



yes or even send out six blank tickets with a unique number that can be activated by ringing.
im quite peed off about tbh..not for myself but for the club as im sure many would take up the offer if it had been given a bit of thought.

Re: NEW 6 GAME FLEXI TICKET

Sun Aug 06, 2017 7:06 am

I spoke to Vince Alm about this yesterday. He and one or two others were asked by the club about this idea.

I'm sure he said you have to give the club 24 hours that you are attending a game. Your voucher number will be "stamped" on the main database for the game. Therefore you can go straight to the turnstile.

This can be done over the phone.

Re: NEW 6 GAME FLEXI TICKET

Sun Aug 06, 2017 9:21 am

Logic would say that a card could be issued or maybe even previously used season tickets could be loaded via computer. Easy all round and with a bit of consideration fir the fans they are so positively trying to attract :ayatollah:

Re: NEW 6 GAME FLEXI TICKET

Sun Aug 06, 2017 11:38 am

Bakedalasker wrote:I spoke to Vince Alm about this yesterday. He and one or two others were asked by the club about this idea.

I'm sure he said you have to give the club 24 hours that you are attending a game. Your voucher number will be "stamped" on the main database for the game. Therefore you can go straight to the turnstile.

This can be done over the phone.



not what i was told by ticket office..or what is on the website. they are sending out a book of vouchers..not tickets..and they need exchanging for each game....i was told. its the only way the club can keep track of how many will attend ????. i did think its 2017 not 1975 but didnt bother saying it.
hope they change it.
they could use anyone of the sugestions on here easily is my view and gain suport.

Re: NEW 6 GAME FLEXI TICKET

Sun Aug 06, 2017 12:35 pm

Club have just announced that you can exchange up to 90 minutes before kick off https://twitter.com/cardiffcityfc/statu ... 1636072450

Re: NEW 6 GAME FLEXI TICKET

Sun Aug 06, 2017 12:35 pm

Club have just announced that you can exchange up to 90 minutes before kick off https://twitter.com/cardiffcityfc/statu ... 1636072450

Re: NEW 6 GAME FLEXI TICKET

Sun Aug 06, 2017 3:14 pm

Lawnmower wrote:Club have just announced that you can exchange up to 90 minutes before kick off https://twitter.com/cardiffcityfc/statu ... 1636072450



well that is slightly better.
i still think the club are missing a trick here, having come up with a very good original idea..

Re: NEW 6 GAME FLEXI TICKET

Mon Aug 07, 2017 3:52 pm

got a flexi ticket today and the word on the street they are proving popular and villa tickets are also selling very well so they said in the ticket office :bluescarf: . they give you a booklet which you must take down at least 90 minutes before kick off to swap for a ticket . got villa and qpr tickets whilst down here . had to cue down the ticket office too around dinner time

Re: NEW 6 GAME FLEXI TICKET

Mon Aug 07, 2017 4:37 pm

MOZZER1 wrote:got a flexi ticket today and the word on the street they are proving popular and villa tickets are also selling very well so they said in the ticket office :bluescarf: . they give you a booklet which you must take down at least 90 minutes before kick off to swap for a ticket . got villa and qpr tickets whilst down here . had to cue down the ticket office too around dinner time


Cheers Mozzer :thumbright: :thumbright: :bluebird: :bluebird: