' Cardiff City Make New Appointment in Critical Role '
Thu Feb 25, 2016 4:20 pm
CLUB APPOINT FAN ENGAGEMENT MANAGER
Thursday 25th February 2016
Amy McNiven appointed in critical new role...
Cardiff City FC
Whilst braced for a 2015/16 Play-Off push this spring, Cardiff City Football Club is also looking at a longer-term commitment to bettering supporter relations and dialogue.
On Monday, the Club announced a supporter-driven 2016/17 Season Ticket initiative (click here) that offers a two year price freeze in addition to significantly improved pricing for junior and student supporters.
And today, we’re delighted to confirm that Amy McNiven has been appointed as Fan Engagement Manager at Cardiff City, acting as the key point of contact for supporters with club related enquiries, issues or concerns. Supporter Liaison Officer, Adam Gilliatt, will retain his duties relating to travel groups and match-day queries.
Having worked for the Club and Community Foundation since 2012, Amy has led a media relations role within the Cardiff City Foundation in conjunction with her duties as host of our weekly magazine show, In The City. Having developed a sound understanding of that link between Club, community and supporters, it’s felt that having her lead such an important new initiative is prudent.
Re-assigning Amy into what the Club sees as a critical new role, CEO Ken Choo said: “I’m very pleased to welcome Amy into the role and see her as key to us driving forward a robust fan engagement strategy through 2016 and beyond.
“Having known Amy for the last year and a half in her role within the Cardiff City Foundation, I’m confident that her diligence and passion when it comes to the Club and its links with the local community will be invaluable to us.”
We’re sure that all supporters will join us in wishing Amy the very best going forward. You can contact Amy directly by emailing amy.mcniven@cardiffcityfc.co.uk
Thursday 25th February 2016
Amy McNiven appointed in critical new role...
Cardiff City FC
Whilst braced for a 2015/16 Play-Off push this spring, Cardiff City Football Club is also looking at a longer-term commitment to bettering supporter relations and dialogue.
On Monday, the Club announced a supporter-driven 2016/17 Season Ticket initiative (click here) that offers a two year price freeze in addition to significantly improved pricing for junior and student supporters.
And today, we’re delighted to confirm that Amy McNiven has been appointed as Fan Engagement Manager at Cardiff City, acting as the key point of contact for supporters with club related enquiries, issues or concerns. Supporter Liaison Officer, Adam Gilliatt, will retain his duties relating to travel groups and match-day queries.
Having worked for the Club and Community Foundation since 2012, Amy has led a media relations role within the Cardiff City Foundation in conjunction with her duties as host of our weekly magazine show, In The City. Having developed a sound understanding of that link between Club, community and supporters, it’s felt that having her lead such an important new initiative is prudent.
Re-assigning Amy into what the Club sees as a critical new role, CEO Ken Choo said: “I’m very pleased to welcome Amy into the role and see her as key to us driving forward a robust fan engagement strategy through 2016 and beyond.
“Having known Amy for the last year and a half in her role within the Cardiff City Foundation, I’m confident that her diligence and passion when it comes to the Club and its links with the local community will be invaluable to us.”
We’re sure that all supporters will join us in wishing Amy the very best going forward. You can contact Amy directly by emailing amy.mcniven@cardiffcityfc.co.uk
Re: ' Cardiff City Make New Appointment in Critical Role '
Thu Feb 25, 2016 4:31 pm
Great news this! 
I only hope that fans can approach this in the correct manner and in the spirit with which I believe the position was created, i.e to make sure the fans are heard and responded to!
Good luck, Amy. You'll be 'in the firing line' but I hope people will respect your role as the 'point of contact' within the club; albeit a very welcome one!
I only hope that fans can approach this in the correct manner and in the spirit with which I believe the position was created, i.e to make sure the fans are heard and responded to!
Good luck, Amy. You'll be 'in the firing line' but I hope people will respect your role as the 'point of contact' within the club; albeit a very welcome one!
Re: ' Cardiff City Make New Appointment in Critical Role '
Thu Feb 25, 2016 4:38 pm
Fantastic news, lets hope Tan and his lackies let her do her job without being pestered and told how to do it. I am glad that the club is reaching out to us fans.
Re: ' Cardiff City Make New Appointment in Critical Role '
Thu Feb 25, 2016 5:21 pm
Great appointment!
I have to say, off the field we are looking good in terms of the events that have happened over the past couple of weeks.
I have to say, off the field we are looking good in terms of the events that have happened over the past couple of weeks.
Re: ' Cardiff City Make New Appointment in Critical Role '
Thu Feb 25, 2016 5:54 pm
I like Amy on "IN THE CITY"!
Re: ' Cardiff City Make New Appointment in Critical Role '
Thu Feb 25, 2016 6:17 pm
Customer relations at a football club never thought I'd see the day 
Re: ' Cardiff City Make New Appointment in Critical Role '
Thu Feb 25, 2016 9:48 pm
avondaleblue wrote:I like Amy on "IN THE CITY"!
Same.
