' TICKET OFFICE PHONE LINE IS DOWN '
Wed Aug 19, 2015 11:54 am
Some of you guys have been calling the ticket office and haven't been able to get through - it's because the lines are down and not that the ticket office folks are not picking up.
I called the Commercial contact number on the website and they were kind enough to put me straight through via the internal system. That number is 0845 345 1405 and the general number is 0845 365 1115. I sit in the FS and you can't book additional tickets online, otherwise that's the way to go. They are hoping that the phone lines will be sorted ASAP but be aware that whilst this is being fixed, anyone calling the ticket office number will just get a ringing tone.
I called the Commercial contact number on the website and they were kind enough to put me straight through via the internal system. That number is 0845 345 1405 and the general number is 0845 365 1115. I sit in the FS and you can't book additional tickets online, otherwise that's the way to go. They are hoping that the phone lines will be sorted ASAP but be aware that whilst this is being fixed, anyone calling the ticket office number will just get a ringing tone.
Re: ' TICKET OFFICE PHONE LINE IS DOWN '
Wed Aug 19, 2015 1:24 pm
You were bang on, massive help put through in seconds and got my ticket for my daughter £7 with booking fee, should be able to do it online though. Thanks for help 
Re: ' TICKET OFFICE PHONE LINE IS DOWN '
Wed Aug 19, 2015 3:05 pm
Stringfellow wrote:You were bang on, massive help put through in seconds and got my ticket for my daughter £7 with booking fee, should be able to do it online though. Thanks for help
A pleasure mate.
Re: ' TICKET OFFICE PHONE LINE IS DOWN '
Thu Aug 20, 2015 6:02 am
Cheers Paul, for letting everyone know 
Re: ' TICKET OFFICE PHONE LINE IS DOWN '
Thu Aug 20, 2015 11:53 am
Forever Blue wrote:Cheers Paul, for letting everyone know
No problem Annis, the phone lines are back up and running now.