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Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 8:16 am

First I was greeted by this message:

WE'RE SORRY!
Unfortunately, this time you don't have the correct privileges on your account to purchase tickets for this match. Why not return to ticket home and try another match?

It takes about half hour to load every page and you can't select your seat like you used to

Then when I finally get the seat I want in my basket and try to checkout I'm greeted by this:

Error
An unknown error has occurred. Please press continue to return to the ticket hub.

This is not what I expected having bought a Gold Membership

Re: Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 8:18 am

Exactly the same mate, could see my seat in my basket eventually after going in through my membership page and not by clicking on the match then got the error message! Just got through on the phone thankfully

Re: Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 8:20 am

exactly same mate tampin

Re: Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 8:20 am

Now it's saying 'Unable to get data from Availability Server'

Re: Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 8:21 am

i imagine its quite busy.

Re: Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 8:22 am

Got through on the phone in 5 mins!

Re: Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 8:24 am

paulh_85 wrote:i imagine its quite busy.


Yeah but if you can get systems that cope with hundreds of thousands of people trying to buy concert tickets these days why do we have a system that is struggling with less than 5000 people? We are premier league now, I only expect the best haha

Re: Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 8:32 am

Trying to get through and it says all lines are busy and drops me off!

Re: Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 8:40 am

jooshy wrote:Trying to get through and it says all lines are busy and drops me off!


Exactly the same, fed up of listening to that message!

Re: Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 8:48 am

How much are the tickets?

Re: Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 8:53 am

The website is an absolute joke, not only is it slow but it just wont process orders.

Re: Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 9:11 am

got a season ticket, got no worries ;) na good luck to everyone

Re: Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 12:20 pm

abergblue wrote:How much are the tickets?


Ninan Stand £30

Re: Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 12:31 pm

Got through quite quickly on the phone!

Re: Gold Members -Problems buying tickets?!

Mon Jul 29, 2013 12:32 pm

KimBo's Biggest Fan wrote:First I was greeted by this message:

WE'RE SORRY!
Unfortunately, this time you don't have the correct privileges on your account to purchase tickets for this match. Why not return to ticket home and try another match?

It takes about half hour to load every page and you can't select your seat like you used to

Then when I finally get the seat I want in my basket and try to checkout I'm greeted by this:

Error
An unknown error has occurred. Please press continue to return to the ticket hub.

This is not what I expected having bought a Gold Membership


I just went on there and it told me that i did not have enough privileges although i'm a gold member, so i phoned up the ticket office, i got through straight away without ant problems, phone them up is the answer. :thumbup: