' CARDIFF CITY CHANGE THE WAY THEY DEAL WITH SUPPORTERS '

' SUPPORTER LIASON OFFICER '


Cardiff City have a Supporter Liaison Officer whose name is Tom Gorringe, he started with the club in September 2012.

On Linkedin Tom's position title is that of Sales and Marketing Manager, http://uk.linkedin.com/in/tomgorringe

Maybe his role has changed since first arriving at the club but his list of responsibilities do not mention being a SLO.

As Cardiff City fans we have been privileged in the past where former chairmen and chief executives have had an open door policy, but is that now a thing of the past and will any fans groups or individuals be directed to Tom and not to the hierarchy of the club.

Previously we have had chairmen who have welcomed fan interaction, including Ridsdale, Sam, Rick Wright and Clemo but this seems to be a thing of the past, even Gethin Jenkins and Alan Whitely would meet with supporters and discuss a range of topics.

I learned back in February that Simon Lim was asked whether he passed on the comments he received from fans groups to Vincent Tan and the reply was that he does not.

I understand that our current chief executive Simon Lim is reluctant to become involved in such meetings with individual supporters or fans groups, including the Trust, Supporters Club, message board representatives and travel group, such meetings will take place with the SLO.

Is this a result of Premier League and how clubs move on? I honestly don't know is the answer.

I am not talking about inner circles and such when I ask should fans have some form of access to the chief executive and chairmen but think that it is one of the reasons that makes our club special, that we have had fans consultation and access to the powers that be, or the custodians of our institute as TG once said.

If it is indeed true that fans groups will meet the SLO in future meetings, that does raise a cause for concern for me, as judging by the latest meeting the Trust had with the club, there were questions left unanswered because the personnel involved were not in a position to answer some of them

Maybe I am wrong in believing that there should still be a route of access to the chief executive at least for the fans groups and hope that it remains but what is your opinion, is a SLO the way forward for football clubs and have we had it too easy in the past with the amount of access we have had?

' SUPPORTER LIASON OFFICER '

Cardiff City have a Supporter Liaison Officer whose name is Tom Gorringe, he started with the club in September 2012.

On Linkedin Tom's position title is that of Sales and Marketing Manager, http://uk.linkedin.com/in/tomgorringe

Maybe his role has changed since first arriving at the club but his list of responsibilities do not mention being a SLO.

As Cardiff City fans we have been privileged in the past where former chairmen and chief executives have had an open door policy, but is that now a thing of the past and will any fans groups or individuals be directed to Tom and not to the hierarchy of the club.

Previously we have had chairmen who have welcomed fan interaction, including Ridsdale, Sam, Rick Wright and Clemo but this seems to be a thing of the past, even Gethin Jenkins and Alan Whitely would meet with supporters and discuss a range of topics.

I learned back in February that Simon Lim was asked whether he passed on the comments he received from fans groups to Vincent Tan and the reply was that he does not.

I understand that our current chief executive Simon Lim is reluctant to become involved in such meetings with individual supporters or fans groups, including the Trust, Supporters Club, message board representatives and travel group, such meetings will take place with the SLO.

Is this a result of Premier League and how clubs move on? I honestly don't know is the answer.

I am not talking about inner circles and such when I ask should fans have some form of access to the chief executive and chairmen but think that it is one of the reasons that makes our club special, that we have had fans consultation and access to the powers that be, or the custodians of our institute as TG once said.

If it is indeed true that fans groups will meet the SLO in future meetings, that does raise a cause for concern for me, as judging by the latest meeting the Trust had with the club, there were questions left unanswered because the personnel involved were not in a position to answer some of them

Maybe I am wrong in believing that there should still be a route of access to the chief executive at least for the fans groups and hope that it remains but what is your opinion, is a SLO the way forward for football clubs and have we had it too easy in the past with the amount of access we have had?

Carl i know that its off topic but can we expect an update tommorow or friday?

Fans really should have a say in the clubs decisions sometimes. After all the fans are the life blood of every club! O

Cardiff City have a Supporter Liaison Officer whose name is Tom Gorringe, he started with the club in September 2012.

On Linkedin Tom's position title is that of Sales and Marketing Manager, http://uk.linkedin.com/in/tomgorringe

Maybe his role has changed since first arriving at the club but his list of responsibilities do not mention being a SLO.

As Cardiff City fans we have been privileged in the past where former chairmen and chief executives have had an open door policy, but is that now a thing of the past and will any fans groups or individuals be directed to Tom and not to the hierarchy of the club.

Previously we have had chairmen who have welcomed fan interaction, including Ridsdale, Sam, Rick Wright and Clemo but this seems to be a thing of the past, even Gethin Jenkins and Alan Whitely would meet with supporters and discuss a range of topics.

I learned back in February that Simon Lim was asked whether he passed on the comments he received from fans groups to Vincent Tan and the reply was that he does not.

I understand that our current chief executive Simon Lim is reluctant to become involved in such meetings with individual supporters or fans groups, including the Trust, Supporters Club, message board representatives and travel group, such meetings will take place with the SLO.

Is this a result of Premier League and how clubs move on? I honestly don't know is the answer.

I am not talking about inner circles and such when I ask should fans have some form of access to the chief executive and chairmen but think that it is one of the reasons that makes our club special, that we have had fans consultation and access to the powers that be, or the custodians of our institute as TG once said.

If it is indeed true that fans groups will meet the SLO in future meetings, that does raise a cause for concern for me, as judging by the latest meeting the Trust had with the club, there were questions left unanswered because the personnel involved were not in a position to answer some of them

Maybe I am wrong in believing that there should still be a route of access to the chief executive at least for the fans groups and hope that it remains but what is your opinion, is a SLO the way forward for football clubs and have we had it too easy in the past with the amount of access we have had?

The guy has just won national awards for the job he does at CCFC.....

Carl, perhaps we have been spoilt in the past with the open door policy and this is the norm, As for fans having a say in decisions IMO the club should be left to be run by the people paid to run it.

PS. Any signings?

Cardiff City have a Supporter Liaison Officer whose name is Tom Gorringe, he started with the club in September 2012.

On Linkedin Tom's position title is that of Sales and Marketing Manager, http://uk.linkedin.com/in/tomgorringe

Maybe his role has changed since first arriving at the club but his list of responsibilities do not mention being a SLO.

As Cardiff City fans we have been privileged in the past where former chairmen and chief executives have had an open door policy, but is that now a thing of the past and will any fans groups or individuals be directed to Tom and not to the hierarchy of the club.

Previously we have had chairmen who have welcomed fan interaction, including Ridsdale, Sam, Rick Wright and Clemo but this seems to be a thing of the past, even Gethin Jenkins and Alan Whitely would meet with supporters and discuss a range of topics.

I learned back in February that Simon Lim was asked whether he passed on the comments he received from fans groups to Vincent Tan and the reply was that he does not.

I understand that our current chief executive Simon Lim is reluctant to become involved in such meetings with individual supporters or fans groups, including the Trust, Supporters Club, message board representatives and travel group, such meetings will take place with the SLO.

Is this a result of Premier League and how clubs move on? I honestly don't know is the answer.

I am not talking about inner circles and such when I ask should fans have some form of access to the chief executive and chairmen but think that it is one of the reasons that makes our club special, that we have had fans consultation and access to the powers that be, or the custodians of our institute as TG once said.

If it is indeed true that fans groups will meet the SLO in future meetings, that does raise a cause for concern for me, as judging by the latest meeting the Trust had with the club, there were questions left unanswered because the personnel involved were not in a position to answer some of them

Maybe I am wrong in believing that there should still be a route of access to the chief executive at least for the fans groups and hope that it remains but what is your opinion, is a SLO the way forward for football clubs and have we had it too easy in the past with the amount of access we have had?

The guy has just won national awards for the job he does at CCFC.....

Correct for sales and marketing, not for dealing with fans on meetings and concerns.

I agree that clubs should have more communication with fans but it should only be through the correct groups such as the supporters group and the trust.

The owner is a billionaire who has many worldwide business interests. We all love the club and our mood is affected by how well they perform and what historical changes he makes, which is normal and understandable. Where we have a problem is that this is being run as a "one-man" club and he does what he wants. The sooner we all wake up to this the better. The threat from him to leave the club when he received stick due to the rebrand is an indicator of this. We will not be returning to blue under his control, the movement to persuade him otherwise is great to see, but in my eyes a pointless exercise.

I agree that clubs should have more communication with fans but it should only be through the correct groups such as the supporters group and the trust.

????

The lot of you should wake up.

How many other multi million pound businesses can you just knock the door of the CEO?

I know Tom pretty well. We have won Family Club of the Year twice in three years. The time we 'lost' was to Portsmouth.....and Tom was behind that!

Nice guy. Will talk to ANYONE.......not just those (including on here!) who think they are special.

We are moving on....................get off the bus if you want to.

' SUPPORTER LIASON OFFICER '


Cardiff City have a Supporter Liaison Officer whose name is Tom Gorringe, he started with the club in September 2012.

On Linkedin Tom's position title is that of Sales and Marketing Manager, http://uk.linkedin.com/in/tomgorringe

Maybe his role has changed since first arriving at the club but his list of responsibilities do not mention being a SLO.

As Cardiff City fans we have been privileged in the past where former chairmen and chief executives have had an open door policy, but is that now a thing of the past and will any fans groups or individuals be directed to Tom and not to the hierarchy of the club.

Previously we have had chairmen who have welcomed fan interaction, including Ridsdale, Sam, Rick Wright and Clemo but this seems to be a thing of the past, even Gethin Jenkins and Alan Whitely would meet with supporters and discuss a range of topics.

I learned back in February that Simon Lim was asked whether he passed on the comments he received from fans groups to Vincent Tan and the reply was that he does not.

I understand that our current chief executive Simon Lim is reluctant to become involved in such meetings with individual supporters or fans groups, including the Trust, Supporters Club, message board representatives and travel group, such meetings will take place with the SLO.

Is this a result of Premier League and how clubs move on? I honestly don't know is the answer.

I am not talking about inner circles and such when I ask should fans have some form of access to the chief executive and chairmen but think that it is one of the reasons that makes our club special, that we have had fans consultation and access to the powers that be, or the custodians of our institute as TG once said.

If it is indeed true that fans groups will meet the SLO in future meetings, that does raise a cause for concern for me, as judging by the latest meeting the Trust had with the club, there were questions left unanswered because the personnel involved were not in a position to answer some of them

Maybe I am wrong in believing that there should still be a route of access to the chief executive at least for the fans groups and hope that it remains but what is your opinion, is a SLO the way forward for football clubs and have we had it too easy in the past with the amount of access we have had?

Tom Gorringe did get involved with the Pompey Supporters Trust when he was there , as well as dealing with the Administrators (who were the effective CEOs of the club) so effectively did a SLO job there. I have faith that he will do his best in the role at CCFC, but share other fans` concerns that he will not have the ear of Vincent Tan because he refuses to take into account any opinions other than his own.

The role of the SLO is untested so far across all clubs with mixed messages coming back from Championship Trusts last season as to their effectiveness. I should have further feedback from Premier League clubs after this weekend following the Supporters Direct conference.

As for unanswered questions , which were on financial matters and corporate governance , I have sent these to Simon Lim and anticipate receiving a reply soon or will keep pressing.

Keith

Cardiff City have a Supporter Liaison Officer whose name is Tom Gorringe, he started with the club in September 2012.

On Linkedin Tom's position title is that of Sales and Marketing Manager, http://uk.linkedin.com/in/tomgorringe

Maybe his role has changed since first arriving at the club but his list of responsibilities do not mention being a SLO.

As Cardiff City fans we have been privileged in the past where former chairmen and chief executives have had an open door policy, but is that now a thing of the past and will any fans groups or individuals be directed to Tom and not to the hierarchy of the club.

Previously we have had chairmen who have welcomed fan interaction, including Ridsdale, Sam, Rick Wright and Clemo but this seems to be a thing of the past, even Gethin Jenkins and Alan Whitely would meet with supporters and discuss a range of topics.

I learned back in February that Simon Lim was asked whether he passed on the comments he received from fans groups to Vincent Tan and the reply was that he does not.

I understand that our current chief executive Simon Lim is reluctant to become involved in such meetings with individual supporters or fans groups, including the Trust, Supporters Club, message board representatives and travel group, such meetings will take place with the SLO.

Is this a result of Premier League and how clubs move on? I honestly don't know is the answer.

I am not talking about inner circles and such when I ask should fans have some form of access to the chief executive and chairmen but think that it is one of the reasons that makes our club special, that we have had fans consultation and access to the powers that be, or the custodians of our institute as TG once said.

If it is indeed true that fans groups will meet the SLO in future meetings, that does raise a cause for concern for me, as judging by the latest meeting the Trust had with the club, there were questions left unanswered because the personnel involved were not in a position to answer some of them

Maybe I am wrong in believing that there should still be a route of access to the chief executive at least for the fans groups and hope that it remains but what is your opinion, is a SLO the way forward for football clubs and have we had it too easy in the past with the amount of access we have had?

The guy has just won national awards for the job he does at CCFC.....

Correct for sales and marketing, not for dealing with fans on meetings and concerns.

But why single out somebody without knowing what his actual role is?? His role is defined as Sales and Marketing.

I know Tom personally, he is Top guy who has made the fans experience at the CCS massively better and was voted by his peers due to the changes made to CCFC off the field.

I agree that clubs should have more communication with fans but it should only be through the correct groups such as the supporters group and the trust.

????

The lot of you should wake up.

How many other multi million pound businesses can you just knock the door of the CEO?

I know Tom pretty well. We have won Family Club of the Year twice in three years. The time we 'lost' was to Portsmouth.....and Tom was behind that!

Nice guy. Will talk to ANYONE.......not just those (including on here!) who think they are special.

We are moving on....................get off the bus if you want to.

Hear hear....

It is true that under previous Chairmen we did have easier access to their ear but did we really have a say in how the club was run back then?

No-one was able to stop Sam running up a huge debt or Ridsdale using the revenue from advanced Season Ticket sales to pay himself and others whilst putting the club in mortal danger by not paying a Tax Bill.

I'm not quite sure of the rules but I'm sure that the club has a legal duty to have a dialogue with the Supporters Trust. Being blunt we are spreading ourselves too thin by having several different supporters organisations instead of one very strong one.

I'm not saying that the Supporters Trust in its present form is the way forward, but if we could get some fans like Carl or CityGent onto the Trust Board we would have a far better chance of getting a proper hearing, including all the baggage from the rebrand.

As fans, we like to have a voice and we like to be kept in the know.

Putting someone in this specific role makes sense to me and seems to be what your asking for......let's be honest, having direct access to the chairman or owner couldn't happen on a regular basis and be effective.

The awards this guy has won obviously shows he has something about himself. His background should be enough to deal with a few hairy added city fans.

What could qualify someone to this position? For me, the things are; business knowledge of club issues and strategy, the willingness to listen to City fans, the skill to coordinate group discussion, the interest to appease the needs of the fans whilst balancing these needs against the strategies of the club.

A character like Scott Young would be popular with fans but, would it really serve an effective purpose?


To the OP..........what would your proposed credentials be for this position? An ex owner, or forum pundit writer on the list??

Tom Gorringe did get involved with the Pompey Supporters Trust when he was there , as well as dealing with the Administrators (who were the effective CEOs of the club) so effectively did a SLO job there. I have faith that he will do his best in the role at CCFC, but share other fans` concerns that he will not have the ear of Vincent Tan because he refuses to take into account any opinions other than his own.

The role of the SLO is untested so far across all clubs with mixed messages coming back from Championship Trusts last season as to their effectiveness. I should have further feedback from Premier League clubs after this weekend following the Supporters Direct conference.

As for unanswered questions , which were on financial matters and corporate governance , I have sent these to Simon Lim and anticipate receiving a reply soon or will keep pressing.

Keith

I know that Supporters Trusts have some kind of legal recognition and that part of their existence is to have dialogue with the football club.

Surely this means that the club has some kind of duty to speak to a properly constructed Supporters Trust?

I agree that clubs should have more communication with fans but it should only be through the correct groups such as the supporters group and the trust.

????

The lot of you should wake up.

How many other multi million pound businesses can you just knock the door of the CEO?

I know Tom pretty well. We have won Family Club of the Year twice in three years. The time we 'lost' was to Portsmouth.....and Tom was behind that!

Nice guy. Will talk to ANYONE.......not just those (including on here!) who think they are special.

We are moving on....................get off the bus if you want to.

Hear hear....

Hear hear what, you spend 24/7 on twitter arse licking and asking Steve Borley every question under the sun.

I agree that clubs should have more communication with fans but it should only be through the correct groups such as the supporters group and the trust.

????

The lot of you should wake up.

How many other multi million pound businesses can you just knock the door of the CEO?

I know Tom pretty well. We have won Family Club of the Year twice in three years. The time we 'lost' was to Portsmouth.....and Tom was behind that!

Nice guy. Will talk to ANYONE.......not just those (including on here!) who think they are special.

We are moving on....................get off the bus if you want to.

Hear hear....

Hear hear what, you spend 24/7 on twitter arse licking and asking Steve Borley every question under the sun.

Asking a director questions about CCFC?? Tell me why that is such a crime? Naming CCFC staff members without a real purpose is unfair, Tom is highly thought of at CCFC and the footballing industry so don't try and insult me, to look big.....

' SUPPORTER LIASON OFFICER '


Cardiff City have a Supporter Liaison Officer whose name is Tom Gorringe, he started with the club in September 2012.

On Linkedin Tom's position title is that of Sales and Marketing Manager, http://uk.linkedin.com/in/tomgorringe

Maybe his role has changed since first arriving at the club but his list of responsibilities do not mention being a SLO.

As Cardiff City fans we have been privileged in the past where former chairmen and chief executives have had an open door policy, but is that now a thing of the past and will any fans groups or individuals be directed to Tom and not to the hierarchy of the club.

Previously we have had chairmen who have welcomed fan interaction, including Ridsdale, Sam, Rick Wright and Clemo but this seems to be a thing of the past, even Gethin Jenkins and Alan Whitely would meet with supporters and discuss a range of topics.

I learned back in February that Simon Lim was asked whether he passed on the comments he received from fans groups to Vincent Tan and the reply was that he does not.

I understand that our current chief executive Simon Lim is reluctant to become involved in such meetings with individual supporters or fans groups, including the Trust, Supporters Club, message board representatives and travel group, such meetings will take place with the SLO.

Is this a result of Premier League and how clubs move on? I honestly don't know is the answer.

I am not talking about inner circles and such when I ask should fans have some form of access to the chief executive and chairmen but think that it is one of the reasons that makes our club special, that we have had fans consultation and access to the powers that be, or the custodians of our institute as TG once said.

If it is indeed true that fans groups will meet the SLO in future meetings, that does raise a cause for concern for me, as judging by the latest meeting the Trust had with the club, there were questions left unanswered because the personnel involved were not in a position to answer some of them

Maybe I am wrong in believing that there should still be a route of access to the chief executive at least for the fans groups and hope that it remains but what is your opinion, is a SLO the way forward for football clubs and have we had it too easy in the past with the amount of access we have had?

Surely Shareholders have access to Simon Lim (CEO).

StT.

We have been working in preparation for SLO's for a while now and we have a blue print that we would like all SLO's to follow and adapt at every club...It will take time though but in the mean while here is some of the current information that we have compiled to assist clubs and fans about the SLO's. We were hoping that the post would have been advertised but that has not been the case and until the clubs see the value of the position many will not want to bear the cost of employment so will use a current member of staff to comply with the current UEFA directive.


What is a Supporter Liaison Officer?
.
Under Article 35 of the new UEFA Club Licensing and Financial Fair Play Regulations clubs must appoint a Supporter Liaison Officer (SLO), with the aim of ensuring better communication between club and fans, from the start of the 2012/13 season.

SLOs have backing at the very highest echelons of European football. In the foreword to UEFA's SLO handbook UEFA President Michel Platini says: “Supporters are the lifeblood at the very heart of professional football. We believe [SLOs] will prove to be a significant step in ensuring better communication between clubs and their supporters. Over time, the SLO requirement will become an important and integral part of the club football landscape.”

An SLO is someone who builds bridges between clubs and fans. Clubs often don't even know who fans are or what they really think thanks to a lack of knowledge or communication between the two groups. We believe SLOs can help establish real, constructive dialogue between fans and clubs.

Do any clubs on the continent employ people in this role?

The German SLO model has been in place for more than 20 years, it works extremely well, and the aim is to spread this across Europe. We hope this is the form that clubs agree on and use as a model. It's not just about what happens at the games or at stadiums. It should be a daily job, open to applications from fans, and the person should have a level of independence and proper support with an office and funding.

They appear throughout the leagues in Germany, not only the Bundesliga, but tiers two and three. Even the semi-pros have it. Austria also has them although they're not necessarily all paid. Other clubs such as Slovan Liberec in the Czech Republic and Brondby in Denmark employ SLOs based on our recommendations, although unfortunately Brondby have let theirs go due to cut backs. In comparison Arminia Bielefeld in Germany were relegated twice in two years and kept their two SLOs, so important do they see them.

What would that day-to-day role involve?

They need to be able to communicate what really p****s off fans and help resolve those tensions. They should be involved with security and police meetings too. At present clubs meet with police pre-game and we think SLOs could make a real contribution to this on behalf of fans, giving our perspective on things. They should have regular meetings with security officials but if they're pinned down only to discussing violence or hooliganism issues it just doesn't work. It needs to be about general fan issues and communication as well as prevention of hooliganism.

And how might it work on match days?

On match days the away SLO will travel to the game with the fans and be on hand should any problems arise. He or she will check whether there are any problems getting in the ground and mediate if necessary. Home SLOs will liaise with their colleagues from the visiting club to make sure everything is OK and offer assistance if needed. In Germany most SLOs now take part in a concourse meeting with police and stewards and their opposite numbers about 45 minutes before kick-off to establish whether everything is running smoothly.

Much will depend on how effective the SLO has worked during the week. If everything has been sorted, he or she can usually sit back and enjoy the match! Nevertheless they need to keep their eyes and ears open just in case. After the game the away SLO will monitor the situation for fans leaving the stadium and again intervene if a problem arises.

How should the job be advertised – is it something that anyone can apply for?

The jobs need to be tailored to set different situations in different places – a one-size fits all model doesn't work. It needs to be allowed to develop in its own way at each club. But it needs to be someone fans feel is able to represent their case too. If the person is someone who comes from fans then the success rate is high. The exact person might vary from club to club, some smaller clubs have volunteers. The most important thing, however, is that the person chosen has credibility with everyone concerned, i.e. the fans, the club management, the police, stewards, etc.

It doesn't have to be an elected position but it shouldn't be someone who is seen as being a representative of the club. A security officer, for example, won't work. We know many European clubs still aren't familiar with the concept but we hope to educate people.

How long have you been working on this?

It's been a long process since we started but we've had so much support from fans. We first started talking to UEFA five years ago and over the years have since engaged more and more supporters too. At a Football Supporters Europe (FSE) workshop in Hamburg a few years ago we first decided to propose this option. There was agreement that it was the most important thing which could be driven by fans.

How do clubs view things when the fans turn against the club?

On the continent the experience varies, some have very close relationship but that can change if fans suddenly turn on a CEO or something. But that anger can be channelled through a SLO. For example at Schalke 04 the club decided they needed to put ticket prices up which the fans were unhappy with.

The club met with fans and explained that they could freeze prices now but would have to increase them in two or three years’ time if they did that. The fans also had their say and, as a result, didn't criticise when the rise was implemented because of the consultation process. [Adult tickets at Schalke 04 start at €15 – another example of what can be achieved when fans make their voices heard.]

Ofcourse a lot of the above is our wish list of how we want an SLO to work and we will continue our meetings with Michelle Platini and UEFA to make it part of the licence that SLO's are not just puppets for the club and to get a system where both the fans and clubs are happy. Tom is a good man though and we are lucky at Cardiff to have him...we are also fortunate that we already have had a lot of the above wish list at our club over the years especially meetings with the police etc...many other fans from many other clubs do not have that access.

' SUPPORTER LIASON OFFICER '


Cardiff City have a Supporter Liaison Officer whose name is Tom Gorringe, he started with the club in September 2012.

On Linkedin Tom's position title is that of Sales and Marketing Manager, http://uk.linkedin.com/in/tomgorringe

Maybe his role has changed since first arriving at the club but his list of responsibilities do not mention being a SLO.

As Cardiff City fans we have been privileged in the past where former chairmen and chief executives have had an open door policy, but is that now a thing of the past and will any fans groups or individuals be directed to Tom and not to the hierarchy of the club.

Previously we have had chairmen who have welcomed fan interaction, including Ridsdale, Sam, Rick Wright and Clemo but this seems to be a thing of the past, even Gethin Jenkins and Alan Whitely would meet with supporters and discuss a range of topics.

I learned back in February that Simon Lim was asked whether he passed on the comments he received from fans groups to Vincent Tan and the reply was that he does not.

I understand that our current chief executive Simon Lim is reluctant to become involved in such meetings with individual supporters or fans groups, including the Trust, Supporters Club, message board representatives and travel group, such meetings will take place with the SLO.

Is this a result of Premier League and how clubs move on? I honestly don't know is the answer.

I am not talking about inner circles and such when I ask should fans have some form of access to the chief executive and chairmen but think that it is one of the reasons that makes our club special, that we have had fans consultation and access to the powers that be, or the custodians of our institute as TG once said.

If it is indeed true that fans groups will meet the SLO in future meetings, that does raise a cause for concern for me, as judging by the latest meeting the Trust had with the club, there were questions left unanswered because the personnel involved were not in a position to answer some of them

Maybe I am wrong in believing that there should still be a route of access to the chief executive at least for the fans groups and hope that it remains but what is your opinion, is a SLO the way forward for football clubs and have we had it too easy in the past with the amount of access we have had?

I would say no. ALL Clubs have a duty to respect and listen to their supporters who are indeed the very life blood of the football
club. If Simon Lim has admited he dont pass comments from Supporters groups on to Tan then it can only mean its because tan has said he does not want to know. meaning all he cares about is bottom line. 20,000+ season tickets sold and the premiership money guaranteed. i find it a disgusting atitude. We are unique. We have a dictator in charge

My immediate impression is this SLO position is another tier of admin to the big bosses.

I'm not too sure if its needed or not. Will it be productive? Only time will tell. Personally I think its doomed to fail because the rebrand will overshadow anything and we know thats going to be around until Tan goes.

I forgot to say that they are compulsory now across Europe and it may or may not work at Cardiff and we continue as we were with another tier of admin as you say but not all clubs are like ours and although the re brand is dominating the club for many fans we still have enjoyed a lot of fan meetings through the trust, supporters club and travel club with police and the football club during the last thirteen years ...this is not the case at many other clubs especially on the continent and UEFA are hoping this SLO scheme will help alleviate that at many clubs . Saying that, when I attend many meetings with fans from other clubs they are amazed at the access we get to the police, security at Cardiff at the travel club meetings.

I agree that clubs should have more communication with fans but it should only be through the correct groups such as the supporters group and the trust.

????

The lot of you should wake up.

How many other multi million pound businesses can you just knock the door of the CEO?

I know Tom pretty well. We have won Family Club of the Year twice in three years. The time we 'lost' was to Portsmouth.....and Tom was behind that!

Nice guy. Will talk to ANYONE.......not just those (including on here!) who think they are special.

We are moving on....................get off the bus if you want to.

I don't understand what I said wrong? I expect he has done a great job. All I said was I think that there could be more communication between the club us fans specially over such actions as the rebrand, I'm not saying that we should know everything or be able to talk to who we want. But as a club it is always good to have good communication between the club and supporters.

agree with Carl we should have more of a say but this is VT and its his way or no way which to me is the wrong way just look at the terrible rebrand .

While vt is here we can expect nothing in terms of fans consultation as he ain't got a clue about football .

I agree that clubs should have more communication with fans but it should only be through the correct groups such as the supporters group and the trust.

????

The lot of you should wake up.

How many other multi million pound businesses can you just knock the door of the CEO?

I know Tom pretty well. We have won Family Club of the Year twice in three years. The time we 'lost' was to Portsmouth.....and Tom was behind that!

Nice guy. Will talk to ANYONE.......not just those (including on here!) who think they are special.

We are moving on....................get off the bus if you want to.

Dont talk thru your arse. sales and marketing? how much research went into the new badge and red? how fast is the merchandise flying off the shelf. The ONLY thing selling Cardiff City to new customers is the Premier League. We got thousands of disenchanted fans pissed off about the Rebrand and where has the liaison man been?? its a fact that if Simon Lim who is a personal friend of Tans does not pass on stuff hes heard from the fans then nor does anyone else.

I don't think fans should get to speak with the CEO i don't know any companies where shopfloor workers or customers get to contact the CEO for their own agenda's...
Yes we should get some info from the club but why do some feel they have a right to meet with people at the club because they think they are a more important fan or group..
What happens if we all start wanting to meet prople at the club can we all go?

AND ABOUT TIME!

There's too many who feel they are far more important than the club, supporters, yep it's in the name and gives you all the clues you need.

There's no harm in any suppoorter, group, trust, forum, delegation going to see or contact a dedicated official in the club, that way everyone gets an opportunity and everyone gets the same message.

Some people are just so above themselves its unreal, stick to supporting the club, that's what we're here for!

AND ABOUT TIME!

There's too many who feel they are far more important than the club, supporters, yep it's in the name and gives you all the clues you need.

There's no harm in any suppoorter, group, trust, forum, delegation going to see or contact a dedicated official in the club, that way everyone gets an opportunity and everyone gets the same message.

Some people are just so above themselves its unreal, stick to supporting the club, that's what we're here for!

Its about respect. If we went to watch the City in Sunderland or Newcastle or overseas and at the end of the game the players walked off without applauding the efforts made by fans we'd be disgusted. what the club are doing now by ignoring supporters e mails/messages/questions/wishes is akin to that

AND ABOUT TIME!

There's too many who feel they are far more important than the club, supporters, yep it's in the name and gives you all the clues you need.

There's no harm in any suppoorter, group, trust, forum, delegation going to see or contact a dedicated official in the club, that way everyone gets an opportunity and everyone gets the same message.

Some people are just so above themselves its unreal, stick to supporting the club, that's what we're here for!

Its about respect. If we went to watch the City in Sunderland or Newcastle or overseas and at the end of the game the players walked off without applauding the efforts made by fans we'd be disgusted. what the club are doing now by ignoring supporters e mails/messages/questions/wishes is akin to that

Who are they ignoring, plenty are getting responses and quickly. Maybe there's a 'hit list' but bearing in mind the whole club is gearing itslef up for the biggest league in the world and for the very first time, some need to cut them some slack.

I think having a dedicated contact route for individuals/groups/trust is an excellent idea - called equality!