Cardiff City Forum



A forum for all things Cardiff City

email from zebra finance just now

Tue Apr 16, 2013 6:03 am

sending me a reminder i need a sign the contract and send direct debit details or will be canceled if they dont hear from me in 10 days done it all online there supost to send me a letter but they havent anyone else had this???

Re: email from zebra finance just now

Tue Apr 16, 2013 6:12 am

Had an email off them last month asking for me to sign the contract and confirm direct debit details even though they had already taken 2 payments from my account :o

Re: email from zebra finance just now

Tue Apr 16, 2013 6:15 am

thats what i had but im still waiting for a letter to be sent so thats why i aint signed or give them direct debit details so suppose im gonna have to phone them and make sure

Re: email from zebra finance just now

Tue Apr 16, 2013 8:12 am

just checked my mail,had nothing but have just printed off the form and read it with the direct debit details in,i think they have already taken payments ,so do you think i have to phone them or take this form to the bank,any ideas guys ..thought it was all sorted and they did it automatically.

Re: email from zebra finance just now

Tue Apr 16, 2013 8:17 am

d20 wrote:just checked my mail,had nothing but have just printed off the form and read it with the direct debit details in,i think they have already taken payments ,so do you think i have to phone them or take this form to the bank,any ideas guys ..thought it was all sorted and they did it automatically.


Phone them just to be on the safe side, would rather the cost of a call than no season ticket

Re: email from zebra finance just now

Tue Apr 16, 2013 8:26 am

I rang them they said print off forms attached to email fill in sign and send them off same here i thought it was sorted when you put in confirmation pin cause it then says they will send a letter out never mind all sorted now happy days roll on tonight!!!!

Re: email from zebra finance just now

Tue Apr 16, 2013 12:03 pm

cheers guys

Re: email from zebra finance just now

Tue Apr 16, 2013 12:36 pm

just spoke to them and they said u dont need to send in the form once its been processeed,she checked my details and said it was fine.