What is Level 4? Basically, I got messed around a bit trying to move season ticket seats yesterday, and eventually, after an hour cut my losses, and ended the call, as they were demanding an "upgrade fee" to move from row G to row DD in the family stand. As it happens, it was all a bit of confusion, and Julian Jenkins was brilliant at not only sorting the seat swap, but also sending out some comps for next week in "Level 4". I don't really know what this is, and don't want to sound like a pleb asking JJ. Can I wear colours? Is it smart dress? Anything else I should know? Thanks in advance all, Lee