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CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 11:47 am

Renewed my ST online and chose the 10 month option. With my £399 ticket plus £20 setup fee the club charged me £419. My Zebra finance documents came through and after reading them they had actually financed me for £439.

Ive rung the club who have taken details and are sorting it with Zebra to correct the price. Check your Zebra documents!!

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 12:06 pm

CraigCCFC wrote:Renewed my ST online and chose the 10 month option. With my £399 ticket plus £20 setup fee the club charged me £419. My Zebra finance documents came through and after reading them they had actually financed me for £439.

Ive rung the club who have taken details and are sorting it with Zebra to correct the price. Check your Zebra documents!!

They know you got to much money thats why craig :)
:ayatollah:

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 12:09 pm

Im waiting for all the conspiracy theories now. I can imagine what a certain ex councillor would be thinking if he finds this out

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 12:13 pm

CraigCCFC wrote:Im waiting for all the conspiracy theories now. I can imagine what a certain ex councillor would be thinking if he finds this out

:lol: Something like this.....

Angryman - I've been told on good authority that VT is in with zebra finance to hike prices up to whatever suits on the paperwork and is taking a 50/50 split on whatever they can catch fans for.

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 12:25 pm

How you do the finance option online can't see it anywhere

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 12:27 pm

darran1927 wrote:How you do the finance option online can't see it anywhere

Where it says payment option there is a drop down menu. Its default is VISA but it can be changed.

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 12:32 pm

CraigCCFC wrote:
darran1927 wrote:How you do the finance option online can't see it anywhere

Where it says payment option there is a drop down menu. Its default is VISA but it can be changed.

cheers

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 12:32 pm

CraigCCFC wrote:Renewed my ST online and chose the 10 month option. With my £399 ticket plus £20 setup fee the club charged me £419. My Zebra finance documents came through and after reading them they had actually financed me for £439.

Ive rung the club who have taken details and are sorting it with Zebra to correct the price. Check your Zebra documents!!


Happened to me as well Craig, I should have been charged £379, but went through to Zebra at £419.
Club are sorting mine out as well.
Not sure how many people its affecting?

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 12:45 pm

elad wrote:
CraigCCFC wrote:Renewed my ST online and chose the 10 month option. With my £399 ticket plus £20 setup fee the club charged me £419. My Zebra finance documents came through and after reading them they had actually financed me for £439.

Ive rung the club who have taken details and are sorting it with Zebra to correct the price. Check your Zebra documents!!


Happened to me as well Craig, I should have been charged £379, but went through to Zebra at £419.
Club are sorting mine out as well.
Not sure how many people its affecting?


This has happened to me as well should be £379 plus £20 so £399 but quoted £419

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 12:50 pm

DannyboyBluebirds wrote:
elad wrote:
CraigCCFC wrote:Renewed my ST online and chose the 10 month option. With my £399 ticket plus £20 setup fee the club charged me £419. My Zebra finance documents came through and after reading them they had actually financed me for £439.

Ive rung the club who have taken details and are sorting it with Zebra to correct the price. Check your Zebra documents!!


Happened to me as well Craig, I should have been charged £379, but went through to Zebra at £419.
Club are sorting mine out as well.
Not sure how many people its affecting?


This has happened to me as well should be £379 plus £20 so £399 but quoted £419

I'll hold off for now for couple of days if everyone is having problems , they should take it offline if it's happening to everyone

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 12:55 pm

Perhaps this could be a sticky for a day or two to let people know as not everyone will check.

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 12:56 pm

I emailed club and zebra I'm sure it will get sorted

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 12:59 pm

always check before you buy :ayatollah:

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 1:01 pm

It doesnt tell you until your documents come through after you've bought it. The invoice is different.

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 1:20 pm

Is Zebra a good option?

I don't have the £250ish at the moment so £25 a month seems much more reasonable.

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 1:51 pm

OhhhGa wrote:Is Zebra a good option?

I don't have the £250ish at the moment so £25 a month seems much more reasonable.


TBH, there a very good option, come off it not many clubs will offer a 10 month service. Maybe 3-6 months but never 10.

Massive thanks to the club.

Re: CHECK YOUR ZEBRA DOCUMENTS!

Fri Feb 01, 2013 2:21 pm

CraigCCFC wrote:Renewed my ST online and chose the 10 month option. With my £399 ticket plus £20 setup fee the club charged me £419. My Zebra finance documents came through and after reading them they had actually financed me for £439.

Ive rung the club who have taken details and are sorting it with Zebra to correct the price. Check your Zebra documents!!


Checked Mine All Good But thanks for the warning :malky:

Re: CHECK YOUR ZEBRA DOCUMENTS!

Sat Feb 02, 2013 9:00 am

my 2 season tickets should have come to £378, thats £329 for me and £49 for my son. i know we have got to pay a £20 admin charge but on my form it was £418. think i will be calling the club

Re: CHECK YOUR ZEBRA DOCUMENTS!

Sat Feb 02, 2013 9:11 am

ozzy31 wrote:my 2 season tickets should have come to £378, thats £329 for me and £49 for my son. i know we have got to pay a £20 admin charge but on my form it was £418. think i will be calling the club


Think it's £20 admin charge per ticket mate.

Re: CHECK YOUR ZEBRA DOCUMENTS!

Sat Feb 02, 2013 9:21 am

hotwings wrote:
ozzy31 wrote:my 2 season tickets should have come to £378, thats £329 for me and £49 for my son. i know we have got to pay a £20 admin charge but on my form it was £418. think i will be calling the club


Think it's £20 admin charge per ticket mate.



well thats saves me a phone call, cheers for that :malky:

Re: CHECK YOUR ZEBRA DOCUMENTS!

Sat Feb 02, 2013 10:51 am

they are probally charging for the card and postal fees im sure this was around a tener extra last year aswell if you get it sent to you

Re: CHECK YOUR ZEBRA DOCUMENTS!

Sat Feb 02, 2013 11:34 am

TBH, there a very good option, come off it not many clubs will offer a 10 month service. Maybe 3-6 months but never 10.

Massive thanks to the club.[/quote

bristol city offer 10 mth deal thru zebra. Think its the 2nd season they have done it. My 19 year has his thru it and to be fair i have never had a problem with it.

Re: CHECK YOUR ZEBRA DOCUMENTS!

Sat Feb 02, 2013 12:54 pm

CraigCCFC wrote:Perhaps this could be a sticky for a day or two to let people know as not everyone will check.

Been made a sticky now Craig and thanks for the info

:ayatollah: :ayatollah: :ayatollah:

Re: CHECK YOUR ZEBRA DOCUMENTS!

Sun Feb 03, 2013 6:45 pm

ozzy31 wrote:
hotwings wrote:
ozzy31 wrote:my 2 season tickets should have come to £378, thats £329 for me and £49 for my son. i know we have got to pay a £20 admin charge but on my form it was £418. think i will be calling the club


Think it's £20 admin charge per ticket mate.



well thats saves me a phone call, cheers for that :malky:


This is incorrect the £20 fee is already added. My friend did same as me and he's paying 399 and mine went through as 419

Re: CHECK YOUR ZEBRA DOCUMENTS!

Sun Feb 03, 2013 6:48 pm

DannyboyBluebirds wrote:
ozzy31 wrote:
hotwings wrote:
ozzy31 wrote:my 2 season tickets should have come to £378, thats £329 for me and £49 for my son. i know we have got to pay a £20 admin charge but on my form it was £418. think i will be calling the club


Think it's £20 admin charge per ticket mate.



well thats saves me a phone call, cheers for that :malky:


This is incorrect the £20 fee is already added. My friend did same as me and he's paying 399 and mine went through as 419

This^^^^^^^^^^

The club told me there is an issue with some people getting charged double setup fees.