" Season Ticket cards delivery delayed "

In the absence of the email link, I've just downloaded our vtickets from my Bluebird account via the sms option with no problems. I'm confident that we will get the email link tomorrow and I'll probably switch to that download as I've read the graphic code periodically updates. I've also taken a screenshot just in case there are mobile data problems at the gates.

In the absence of the email link, I've just downloaded our vtickets from my Bluebird account via the sms option with no problems. I'm confident that we will get the email link tomorrow and I'll probably switch to that download as I've read the graphic code periodically updates. I've also taken a screenshot just in case there are mobile data problems at the gates.

Good to cover all bases mate but there were a few at the turnstiles in front of us whose bar codes weren’t working and the stewards looked at them then gave them a paper ticket.

In the absence of the email link, I've just downloaded our vtickets from my Bluebird account via the sms option with no problems. I'm confident that we will get the email link tomorrow and I'll probably switch to that download as I've read the graphic code periodically updates. I've also taken a screenshot just in case there are mobile data problems at the gates.

Good to cover all bases mate but there were a few at the turnstiles in front of us whose bar codes weren’t working and the stewards looked at them then gave them a paper ticket.

Yeah I read that mate and it's good that there's a policy in place to give paper tickets to those who have problems with their vtickets. We are in 117 gate 9 and were in very quickly for the Barnsley game. Gonna get down there a bit earlier on Saturday just in case though.

Has anyone had an email or text yet lads, I can't log into my account, its saying they can't find a bluebirds account linked to my email address which is worrying as they email me all the time, I don't want to hassle them when they are allreadt struggling but does anyone have a contact email for them that I can drop a line too next week

Stephen,

No i have not yet?

I emailed the ticket office this afternoon and in fairness had a prompt reply;

tickets@cardiffcityfc.co.uk

I agree that the current situation is shambolic, and only goes to further demonstrate how bad things are behind the scenes.

You had a prompt reply but it’s a shambles?

Correct. New cards should have been sent out before our first home game for a start, or at the very least loaded onto existing cards. It can’t be that difficult surly? After all, season ticket renewals went live on July 1st, didn’t they??

Has anyone had an email or text yet lads, I can't log into my account, its saying they can't find a bluebirds account linked to my email address which is worrying as they email me all the time, I don't want to hassle them when they are allreadt struggling but does anyone have a contact email for them that I can drop a line too next week

Stephen,

No i have not yet?

I emailed the ticket office this afternoon and in fairness had a prompt reply;

tickets@cardiffcityfc.co.uk

I agree that the current situation is shambolic, and only goes to further demonstrate how bad things are behind the scenes.

You had a prompt reply but it’s a shambles?

Correct. New cards should have been sent out before our first home game for a start, or at the very least loaded onto existing cards. It can’t be that difficult surly? After all, season ticket renewals went live on July 1st, didn’t they??

Yes but if club had validated 13k cards what would they do when season started with limited capacity as WG didnt make a decision on capacity until start season ? Even more chaos that's for sure... damned if they do damned if they didn't .

Has anyone had an email or text yet lads, I can't log into my account, its saying they can't find a bluebirds account linked to my email address which is worrying as they email me all the time, I don't want to hassle them when they are allreadt struggling but does anyone have a contact email for them that I can drop a line too next week

Stephen,

No i have not yet?

I emailed the ticket office this afternoon and in fairness had a prompt reply;

tickets@cardiffcityfc.co.uk

I agree that the current situation is shambolic, and only goes to further demonstrate how bad things are behind the scenes.

You had a prompt reply but it’s a shambles?

Correct. New cards should have been sent out before our first home game for a start, or at the very least loaded onto existing cards. It can’t be that difficult surly? After all, season ticket renewals went live on July 1st, didn’t they??

Yes but if club had validated 13k cards what would they do when season started with limited capacity as WG didnt make a decision on capacity until start season ? Even more chaos that's for sure... damned if they do damned if they didn't .

Beat me to it

Has anyone had an email or text yet lads, I can't log into my account, its saying they can't find a bluebirds account linked to my email address which is worrying as they email me all the time, I don't want to hassle them when they are allreadt struggling but does anyone have a contact email for them that I can drop a line too next week

Stephen,

No i have not yet?

I emailed the ticket office this afternoon and in fairness had a prompt reply;

tickets@cardiffcityfc.co.uk

I agree that the current situation is shambolic, and only goes to further demonstrate how bad things are behind the scenes.

You had a prompt reply but it’s a shambles?

Correct. New cards should have been sent out before our first home game for a start, or at the very least loaded onto existing cards. It can’t be that difficult surly? After all, season ticket renewals went live on July 1st, didn’t they??

Yes but if club had validated 13k cards what would they do when season started with limited capacity as WG didnt make a decision on capacity until start season ? Even more chaos that's for sure... damned if they do damned if they didn't .

That probably explains why the first home game was cardless, but to send out an email last week saying new cards would be sent out this week, before and ready for the Millwall game, and then this week say there is a problem with the postage, or whatever other reason they gave, and the cards won’t be ready until after the Bristol City game is a bit disappointing, considering the club need as many paying fans it can get.
How many City fans actually attended the Barnsley game? Between 14-15 thousand I was told???

If you log in your account.The millwall ticket is in the tickets section.

Just had a text with the millwall ticket

Yep, just received the official sms now. Better late than never.

Yep, just received the official sms now. Better late than never.

Yup me too.

Yep, just received the official sms now. Better late than never.

Yup me too.

Good. I've just deleted the vticket I downloaded from my Bluebird account and will use this latest official version as I read that the graphic code periodically updates, security protocol I guess. I've also taken a screenshot just in case the mobile data reception is pants at the CCS. Hopefully that's all done and we can relax and look forward to the game now.

Yep, just received the official sms now. Better late than never.

Yup me too.

Good. I've just deleted the vticket I downloaded from my Bluebird account and will use this latest official version as I read that the graphic code periodically updates, security protocol I guess. I've also taken a screenshot just in case the mobile data reception is pants at the CCS. Hopefully that's all done and we can relax and look forward to the game now.

Yup. All sorted. 3-0 win now!

Yep, just received the official sms now. Better late than never.

Yup me too.

Good. I've just deleted the vticket I downloaded from my Bluebird account and will use this latest official version as I read that the graphic code periodically updates, security protocol I guess. I've also taken a screenshot just in case the mobile data reception is pants at the CCS. Hopefully that's all done and we can relax and look forward to the game now.

Thanks for all this, Paul

Fingers crossed and I agree an early arrival would be bedt policy on the day

We have an owner, a chairman and a CEO what the f**k do they organise or do? worse than a shambles . City run by muppets

'Loyal' Blue...?

Completely lacking in loyalty and enjoys having a pop at the club blue is more apt.

Can you change his username?

He's done that more than once before, mate...

Sadly, a leopard never changes its spots

As long as I get my email / SMS by Saturday I’m not too bothered tbh

Andrew, why it bothers some so much is beyond me...

Oh, hang on, it's another chance to have a 'pop' at the club they purport to 'love'

I'm with you; so what, so long as we all get in on Saturday? It worked okay (in fact, quite well) last time out...

It only worked for those who were a able to sort it out. There was nowhere near the 17,000 that was reported as the attendance. A 78 year old I spoke to last Monday missed the Barnsley game because he didn't know how to access his ticket and i wouldnt imagine he was the only one. I spent three hours trying to sort mine out- which you kindly offered advice on- and loads of other people had hassle. People are not having a pop at the club for the sake of it. They have been messed around big time by the people who run our club who seem to be completely detached from those of us who love the club.

If loads of people are having no problems that's fine for them, but loads aren't finding it easy and are being made to jump through hoops to get something which we paid for over 12 months ago.

We were told that the reason cards weren't sent out for Barnsley was because of the lateness of the Welsh Assembly confirmation. We now find out that that was at best a convenient excuse and they weren't ready anyway. I find it astonishing that anybody can defend the club over this.

I appreciate your comments there; but I neither supportrd or condemned the club, as I am not privvy to what has happened

I certainly do try to help wherever I can but it is clear there are some nefarious members on here who actually look for excuses to knock their own (supposed) club

Fingers crossed for a successful day Saturday

Sadly, there

Yep, just received the official sms now. Better late than never.

Yup me too.

Good. I've just deleted the vticket I downloaded from my Bluebird account and will use this latest official version as I read that the graphic code periodically updates, security protocol I guess. I've also taken a screenshot just in case the mobile data reception is pants at the CCS. Hopefully that's all done and we can relax and look forward to the game now.

Thanks for all this, Paul

Fingers crossed and I agree an early arrival would be bedt policy on the day

Cheers mate, no problem at all.

Yep, just received the official sms now. Better late than never.

Yup me too.

Good. I've just deleted the vticket I downloaded from my Bluebird account and will use this latest official version as I read that the graphic code periodically updates, security protocol I guess. I've also taken a screenshot just in case the mobile data reception is pants at the CCS. Hopefully that's all done and we can relax and look forward to the game now.

Thanks for all this, Paul

Fingers crossed and I agree an early arrival would be bedt policy on the day

Cheers mate, no problem at all.

Yep, just received the official sms now. Better late than never.

Yup me too.

Good. I've just deleted the vticket I downloaded from my Bluebird account and will use this latest official version as I read that the graphic code periodically updates, security protocol I guess. I've also taken a screenshot just in case the mobile data reception is pants at the CCS. Hopefully that's all done and we can relax and look forward to the game now.

Thanks for all this, Paul

Fingers crossed and I agree an early arrival would be bedt policy on the day

Cheers mate, no problem at all.

Has anyone had an email or text yet lads, I can't log into my account, its saying they can't find a bluebirds account linked to my email address which is worrying as they email me all the time, I don't want to hassle them when they are allreadt struggling but does anyone have a contact email for them that I can drop a line too next week

Stephen,

No i have not yet?

I emailed the ticket office this afternoon and in fairness had a prompt reply;

tickets@cardiffcityfc.co.uk

I agree that the current situation is shambolic, and only goes to further demonstrate how bad things are behind the scenes.

You had a prompt reply but it’s a shambles?

Correct. New cards should have been sent out before our first home game for a start, or at the very least loaded onto existing cards. It can’t be that difficult surly? After all, season ticket renewals went live on July 1st, didn’t they??

Yes but if club had validated 13k cards what would they do when season started with limited capacity as WG didnt make a decision on capacity until start season ? Even more chaos that's for sure... damned if they do damned if they didn't .

That probably explains why the first home game was cardless, but to send out an email last week saying new cards would be sent out this week, before and ready for the Millwall game, and then this week say there is a problem with the postage, or whatever other reason they gave, and the cards won’t be ready until after the Bristol City game is a bit disappointing, considering the club need as many paying fans it can get.
How many City fans actually attended the Barnsley game? Between 14-15 thousand I was told???

Didnt someone post that there was a problem with the delivery of the cards after the e- mail was sent out? Maybe the club should have said nothing then nobody have anything to complain about.... at end of day people had opportunity to get paper tickets if they required them? In all my years 50 of watching city there as always been laughter at the size of crowd so last week was nothing new.

Has anyone had an email or text yet lads, I can't log into my account, its saying they can't find a bluebirds account linked to my email address which is worrying as they email me all the time, I don't want to hassle them when they are allreadt struggling but does anyone have a contact email for them that I can drop a line too next week

Stephen,

No i have not yet?

I emailed the ticket office this afternoon and in fairness had a prompt reply;

tickets@cardiffcityfc.co.uk

I agree that the current situation is shambolic, and only goes to further demonstrate how bad things are behind the scenes.

You had a prompt reply but it’s a shambles?

Correct. New cards should have been sent out before our first home game for a start, or at the very least loaded onto existing cards. It can’t be that difficult surly? After all, season ticket renewals went live on July 1st, didn’t they??

Yes but if club had validated 13k cards what would they do when season started with limited capacity as WG didnt make a decision on capacity until start season ? Even more chaos that's for sure... damned if they do damned if they didn't .

That probably explains why the first home game was cardless, but to send out an email last week saying new cards would be sent out this week, before and ready for the Millwall game, and then this week say there is a problem with the postage, or whatever other reason they gave, and the cards won’t be ready until after the Bristol City game is a bit disappointing, considering the club need as many paying fans it can get.
How many City fans actually attended the Barnsley game? Between 14-15 thousand I was told???

Didnt someone post that there was a problem with the delivery of the cards after the e- mail was sent out? Maybe the club should have said nothing then nobody have anything to complain about.... at end of day people had opportunity to get paper tickets if they required them? In all my years 50 of watching city there as always been laughter at the size of crowd so last week was nothing new.

Just recieved my links

Has anyone had an email or text yet lads, I can't log into my account, its saying they can't find a bluebirds account linked to my email address which is worrying as they email me all the time, I don't want to hassle them when they are allreadt struggling but does anyone have a contact email for them that I can drop a line too next week

Stephen,

No i have not yet?

I emailed the ticket office this afternoon and in fairness had a prompt reply;

tickets@cardiffcityfc.co.uk

I agree that the current situation is shambolic, and only goes to further demonstrate how bad things are behind the scenes.

You had a prompt reply but it’s a shambles?

Correct. New cards should have been sent out before our first home game for a start, or at the very least loaded onto existing cards. It can’t be that difficult surly? After all, season ticket renewals went live on July 1st, didn’t they??

Yes but if club had validated 13k cards what would they do when season started with limited capacity as WG didnt make a decision on capacity until start season ? Even more chaos that's for sure... damned if they do damned if they didn't .

That probably explains why the first home game was cardless, but to send out an email last week saying new cards would be sent out this week, before and ready for the Millwall game, and then this week say there is a problem with the postage, or whatever other reason they gave, and the cards won’t be ready until after the Bristol City game is a bit disappointing, considering the club need as many paying fans it can get.
How many City fans actually attended the Barnsley game? Between 14-15 thousand I was told???

Didnt someone post that there was a problem with the delivery of the cards after the e- mail was sent out? Maybe the club should have said nothing then nobody have anything to complain about.... at end of day people had opportunity to get paper tickets if they required them? In all my years 50 of watching city there as always been laughter at the size of crowd so last week was nothing new.

Allan, that's true; we all used to joke aboutthe turnstiles missing a click every few entries...

Right or wrong; the insinuation has always been there and we also used to joke about the ladt man out locking the gates after the game, such were the low crowds...!:laughing6:

Has anyone had an email or text yet lads, I can't log into my account, its saying they can't find a bluebirds account linked to my email address which is worrying as they email me all the time, I don't want to hassle them when they are allreadt struggling but does anyone have a contact email for them that I can drop a line too next week

Stephen,

No i have not yet?

I emailed the ticket office this afternoon and in fairness had a prompt reply;

tickets@cardiffcityfc.co.uk

I agree that the current situation is shambolic, and only goes to further demonstrate how bad things are behind the scenes.

You had a prompt reply but it’s a shambles?

Correct. New cards should have been sent out before our first home game for a start, or at the very least loaded onto existing cards. It can’t be that difficult surly? After all, season ticket renewals went live on July 1st, didn’t they??

Yes but if club had validated 13k cards what would they do when season started with limited capacity as WG didnt make a decision on capacity until start season ? Even more chaos that's for sure... damned if they do damned if they didn't .

That probably explains why the first home game was cardless, but to send out an email last week saying new cards would be sent out this week, before and ready for the Millwall game, and then this week say there is a problem with the postage, or whatever other reason they gave, and the cards won’t be ready until after the Bristol City game is a bit disappointing, considering the club need as many paying fans it can get.
How many City fans actually attended the Barnsley game? Between 14-15 thousand I was told???

Didnt someone post that there was a problem with the delivery of the cards after the e- mail was sent out? Maybe the club should have said nothing then nobody have anything to complain about.... at end of day people had opportunity to get paper tickets if they required them? In all my years 50 of watching city there as always been laughter at the size of crowd so last week was nothing new.

Allan, that's true; we all used to joke aboutthe turnstiles missing a click every few entries...

Right or wrong; the insinuation has always been there and we also used to joke about the ladt man out locking the gates after the game, such were the low crowds...!:laughing6:

Yes tax man wasn't happy at lost revenue?
Buf on subject of this thread whilst 1st time was awkward as I am not smart fone savvy it worked ........ now just recieved my txt for the game no problem to screen shot them .... and this time I got two txt one each for us and that didn't happen 1st game so yes they have refined and improved.... people should try dealing with faw like I tried today for tickets in end couldn't be arsed to try anymore to purchase 2 tickets and seeing as I am on priority one stage so no problem getting tickets for other games if can buy 2 together ......

computer savvy worked for me
online ticket office
tickets
last transction
click season ticket purchase in green
bingo go to card bristol city ticket

computer savvy worked for me
online ticket office
tickets
last transction
click season ticket purchase in green
bingo go to card bristol city ticket

“ NO QUEUES / CCFC STAFF “
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viewtopic.php?f=2&t=223374

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As long as I get my email / SMS by Saturday I’m not too bothered tbh

Andrew, why it bothers some so much is beyond me...

Oh, hang on, it's another chance to have a 'pop' at the club they purport to 'love'

I'm with you; so what, so long as we all get in on Saturday? It worked okay (in fact, quite well) last time out...

It only worked for those who were a able to sort it out. There was nowhere near the 17,000 that was reported as the attendance. A 78 year old I spoke to last Monday missed the Barnsley game because he didn't know how to access his ticket and i wouldnt imagine he was the only one. I spent three hours trying to sort mine out- which you kindly offered advice on- and loads of other people had hassle. People are not having a pop at the club for the sake of it. They have been messed around big time by the people who run our club who seem to be completely detached from those of us who love the club.

If loads of people are having no problems that's fine for them, but loads aren't finding it easy and are being made to jump through hoops to get something which we paid for over 12 months ago.

We were told that the reason cards weren't sent out for Barnsley was because of the lateness of the Welsh Assembly confirmation. We now find out that that was at best a convenient excuse and they weren't ready anyway. I find it astonishing that anybody can defend the club over this.

I appreciate your comments there; but I neither supportrd or condemned the club, as I am not privvy to what has happened

I certainly do try to help wherever I can but it is clear there are some nefarious members on here who actually look for excuses to knock their own (supposed) club

Fingers crossed for a successful day Saturday

Sadly, there

Digital ticket received today and people more likely to know how to sort it out. With ticket office as well hopefully a bigger crowd tommorrow.

As long as I get my email / SMS by Saturday I’m not too bothered tbh

Andrew, why it bothers some so much is beyond me...

Oh, hang on, it's another chance to have a 'pop' at the club they purport to 'love'

I'm with you; so what, so long as we all get in on Saturday? It worked okay (in fact, quite well) last time out...

It only worked for those who were a able to sort it out. There was nowhere near the 17,000 that was reported as the attendance. A 78 year old I spoke to last Monday missed the Barnsley game because he didn't know how to access his ticket and i wouldnt imagine he was the only one. I spent three hours trying to sort mine out- which you kindly offered advice on- and loads of other people had hassle. People are not having a pop at the club for the sake of it. They have been messed around big time by the people who run our club who seem to be completely detached from those of us who love the club.

If loads of people are having no problems that's fine for them, but loads aren't finding it easy and are being made to jump through hoops to get something which we paid for over 12 months ago.

We were told that the reason cards weren't sent out for Barnsley was because of the lateness of the Welsh Assembly confirmation. We now find out that that was at best a convenient excuse and they weren't ready anyway. I find it astonishing that anybody can defend the club over this.

I appreciate your comments there; but I neither supportrd or condemned the club, as I am not privvy to what has happened

I certainly do try to help wherever I can but it is clear there are some nefarious members on here who actually look for excuses to knock their own (supposed) club

Fingers crossed for a successful day Saturday

Sadly, there

Digital ticket received today and people more likely to know how to sort it out. With ticket office as well hopefully a bigger crowd tommorrow.

People making a mountain out of a mole hill..... yes problems last time with links but a bit patience and you could put it into way to use simply at gate.... this time got two text with for both links no problem... yes people say shouldn't need to do anything but in fairness club using new ticketing system so guess teething problems which you would expect.

As long as I get my email / SMS by Saturday I’m not too bothered tbh

Andrew, why it bothers some so much is beyond me...

Oh, hang on, it's another chance to have a 'pop' at the club they purport to 'love'

I'm with you; so what, so long as we all get in on Saturday? It worked okay (in fact, quite well) last time out...

It only worked for those who were a able to sort it out. There was nowhere near the 17,000 that was reported as the attendance. A 78 year old I spoke to last Monday missed the Barnsley game because he didn't know how to access his ticket and i wouldnt imagine he was the only one. I spent three hours trying to sort mine out- which you kindly offered advice on- and loads of other people had hassle. People are not having a pop at the club for the sake of it. They have been messed around big time by the people who run our club who seem to be completely detached from those of us who love the club.

If loads of people are having no problems that's fine for them, but loads aren't finding it easy and are being made to jump through hoops to get something which we paid for over 12 months ago.

We were told that the reason cards weren't sent out for Barnsley was because of the lateness of the Welsh Assembly confirmation. We now find out that that was at best a convenient excuse and they weren't ready anyway. I find it astonishing that anybody can defend the club over this.

I appreciate your comments there; but I neither supportrd or condemned the club, as I am not privvy to what has happened

I certainly do try to help wherever I can but it is clear there are some nefarious members on here who actually look for excuses to knock their own (supposed) club

Fingers crossed for a successful day Saturday

Sadly, there

Digital ticket received today and people more likely to know how to sort it out. With ticket office as well hopefully a bigger crowd tommorrow.

People making a mountain out of a mole hill..... yes problems last time with links but a bit patience and you could put it into way to use simply at gate.... this time got two text with for both links no problem... yes people say shouldn't need to do anything but in fairness club using new ticketing system so guess teething problems which you would expect.

Teething problrems1 A bit more than that.

As long as I get my email / SMS by Saturday I’m not too bothered tbh

Andrew, why it bothers some so much is beyond me...

Oh, hang on, it's another chance to have a 'pop' at the club they purport to 'love'

I'm with you; so what, so long as we all get in on Saturday? It worked okay (in fact, quite well) last time out...

It only worked for those who were a able to sort it out. There was nowhere near the 17,000 that was reported as the attendance. A 78 year old I spoke to last Monday missed the Barnsley game because he didn't know how to access his ticket and i wouldnt imagine he was the only one. I spent three hours trying to sort mine out- which you kindly offered advice on- and loads of other people had hassle. People are not having a pop at the club for the sake of it. They have been messed around big time by the people who run our club who seem to be completely detached from those of us who love the club.

If loads of people are having no problems that's fine for them, but loads aren't finding it easy and are being made to jump through hoops to get something which we paid for over 12 months ago.

We were told that the reason cards weren't sent out for Barnsley was because of the lateness of the Welsh Assembly confirmation. We now find out that that was at best a convenient excuse and they weren't ready anyway. I find it astonishing that anybody can defend the club over this.

I appreciate your comments there; but I neither supportrd or condemned the club, as I am not privvy to what has happened

I certainly do try to help wherever I can but it is clear there are some nefarious members on here who actually look for excuses to knock their own (supposed) club

Fingers crossed for a successful day Saturday

Sadly, there

Digital ticket received today and people more likely to know how to sort it out. With ticket office as well hopefully a bigger crowd tommorrow.

People making a mountain out of a mole hill..... yes problems last time with links but a bit patience and you could put it into way to use simply at gate.... this time got two text with for both links no problem... yes people say shouldn't need to do anything but in fairness club using new ticketing system so guess teething problems which you would expect.

Teething problrems1 A bit more than that.

Is it more than that? Majority of fans got their links and some with bit tinkering got their tickets others were able to get paper tickets as per instructions from club... some did genuinely have problems with getting theirs but by same token others just complaining for sake if it.... judging by lack of complaints this time around it's gone a lot smoother.