THIS IS NOT FAIR AND SHOULD NOT BE HAPPENING

Carl ,Annis,
As you know I have 8 Premier Packages on Level 3 , which I commited to for 5 years from the outset with joining and Annual Fees , that will cost a great deal over the 5 year period.
One of the major attractions of this package was to be able to get away tickets for games that I can attend.
I have done a couple with you this season , and I would love to go to the Swansea game away .
I have not been to 7 aways this season . But I have been to many many away games over the years.
Because of business commitments I often have to travel on weekends , actually I had to miss the Swansea game at Home , because I needed to be abroad.
My only chance now of seeing the City play Swansea in the Premier league Season is the away game.
Why should I not take up my entitlement ?
Best Regards,

Steve

Don't think you'll see Carl back in this thread, not unless it's by way of an apology for getting it wrong!

Only one who is wrong would be you.

I am back on the thread and what exactly have I got wrong, I stated that the premier club members must have attended 4 away games whereas season ticket holders have to have attended 7. That is fact!!

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

Annis a trip around the Premier club and you would be surprised at the faces you would see. 90 percent have been there from the start and like you have all earned their right through following the club over the years. It's not occupied by big business types and banks entertaining clients like other clubs. They are true city types who helped the club out in a type of need so Carls dig was unnecessary. On most away games we have gone through the qualifying criteria and still had tickets for general sale. Chelsea was a one off and done for the right reason. I think Carl should reconsider his claims

Again Steve, I think you misunderstood my gripe, it was not aimed at the premier club members themselves but the difference in the number of away games attended to qualify as we have always been told that the same restrictions apply to premier club members and season ticket holders.

Also they are not claims by myself, the criteria was set by the club and on its official site.

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

And again I will say that we are told that the club tell us that historically the travel group take around 65% of the allocation.

And there has not been an issue regarding independent travellers acquiring tickets previously.

The Norwich game 'debacle' as you put it was a mistake that club officials admitted to and the mistake was not putting a number of games attended previously as a restriction, it should have been set at 2 games.

But, in the fairness of balance, the club only received lists from 2 travel reps, Vince Alm (350) and myself (100), before they had to make a decision on how many tickets to take from Norwich football club. Cardiff City officials took the decision to request only 1,400 on the basis that just 450 had been requested and there was very little interest from independent travellers and nothing from other travel group members.

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

And again I will say that we are told that the club tell us that historically the travel group take around 65% of the allocation.

And there has not been an issue regarding independent travellers acquiring tickets previously.

The Norwich game 'debacle' as you put it was a mistake that club officials admitted to and the mistake was not putting a number of games attended previously as a restriction, it should have been set at 2 games.

But, in the fairness of balance, the club only received lists from 2 travel reps, Vince Alm (350) and myself (100), before they had to make a decision on how many tickets to take from Norwich football club. Cardiff City officials took the decision to request only 1,400 on the basis that just 450 had been requested and there was very little interest from independent travellers and nothing from other travel group members.

that's irrelevant carl. The point is you and you're members had preference over me who wanted to stay up for the weekend. they were gone in 5 minutes and that was wrong. yes the club got the allocation wrong but you should not have preference over me because of anything other than amount of games you have previously been to, i.e. qualifying criteria, or that you managed to get in the queuing system before me.

now someone else has got in the queue you're crying about fairness. unbelievable really. what grates me is the countless posts on facebook and on messageboards the night before games saying I've got tickets spare for tomorrow due to drop outs of people that haven't paid for tickets. Norwich for example, i know that you were selling tickets to people you know right up until last minute, the club should always be in possession of returns from people who have paid for tickets but through illness whatever can no longer make the game and the club should officially re-allocate to the people actually going. you shouldn't be allowed to re-sell them to select people and have them allocated to your regulars that can't make it. it's why i think online/phone/ticket office is the way to go for everyone.

Carl ,Annis,
As you know I have 8 Premier Packages on Level 3 , which I commited to for 5 years from the outset with joining and Annual Fees , that will cost a great deal over the 5 year period.
One of the major attractions of this package was to be able to get away tickets for games that I can attend.
I have done a couple with you this season , and I would love to go to the Swansea game away .
I have not been to 7 aways this season . But I have been to many many away games over the years.
Because of business commitments I often have to travel on weekends , actually I had to miss the Swansea game at Home , because I needed to be abroad.
My only chance now of seeing the City play Swansea in the Premier league Season is the away game.
Why should I not take up my entitlement ?
Best Regards,

Steve

Don't think you'll see Carl back in this thread, not unless it's by way of an apology for getting it wrong!

Only one who is wrong would be you.

I am back on the thread and what exactly have I got wrong, I stated that the premier club members must have attended 4 away games whereas season ticket holders have to have attended 7. That is fact!!

Nothing in the a Premier Club level 3 contract about that

* serious post *

Carl ,Annis,
As you know I have 8 Premier Packages on Level 3 , which I commited to for 5 years from the outset with joining and Annual Fees , that will cost a great deal over the 5 year period.
One of the major attractions of this package was to be able to get away tickets for games that I can attend.
I have done a couple with you this season , and I would love to go to the Swansea game away .
I have not been to 7 aways this season . But I have been to many many away games over the years.
Because of business commitments I often have to travel on weekends , actually I had to miss the Swansea game at Home , because I needed to be abroad.
My only chance now of seeing the City play Swansea in the Premier league Season is the away game.
Why should I not take up my entitlement ?
Best Regards,

Steve

Don't think you'll see Carl back in this thread, not unless it's by way of an apology for getting it wrong!

Only one who is wrong would be you.

I am back on the thread and what exactly have I got wrong, I stated that the premier club members must have attended 4 away games whereas season ticket holders have to have attended 7. That is fact!!

Nothing in the a Premier Club level 3 contract about that

* serious post *

Steve I am just stating what we are told not what is fact.

I wouldn't know and have to believe what we are told.

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

And again I will say that we are told that the club tell us that historically the travel group take around 65% of the allocation.

And there has not been an issue regarding independent travellers acquiring tickets previously.

The Norwich game 'debacle' as you put it was a mistake that club officials admitted to and the mistake was not putting a number of games attended previously as a restriction, it should have been set at 2 games.

But, in the fairness of balance, the club only received lists from 2 travel reps, Vince Alm (350) and myself (100), before they had to make a decision on how many tickets to take from Norwich football club. Cardiff City officials took the decision to request only 1,400 on the basis that just 450 had been requested and there was very little interest from independent travellers and nothing from other travel group members.

that's irrelevant carl. The point is you and you're members had preference over me who wanted to stay up for the weekend. they were gone in 5 minutes and that was wrong. yes the club got the allocation wrong but you should not have preference over me because of anything other than amount of games you have previously been to, i.e. qualifying criteria, or that you managed to get in the queuing system before me.

now someone else has got in the queue you're crying about fairness. unbelievable really. what grates me is the countless posts on facebook and on messageboards the night before games saying I've got tickets spare for tomorrow due to drop outs of people that haven't paid for tickets. Norwich for example, i know that you were selling tickets to people you know right up until last minute, the club should always be in possession of returns from people who have paid for tickets but through illness whatever can no longer make the game and the club should officially re-allocate to the people actually going. you shouldn't be allowed to re-sell them to select people and have them allocated to your regulars that can't make it. it's why i think online/phone/ticket office is the way to go for everyone.

I am not crying about anything

Just so you are fully aware, I pay for the tickets up front on promise of people who say they going to a game actually turn up and pay me.

Take Man City and Man Utd for instance, I have paid just under £9000 for the 200 tickets I have pre booked (100 for Each game), now when someone promises you they will turn up and pay but I get a call to say they can't attend because of circumstances which can be anything from illness, to work, to child rushed to hospital, to being hospitalised and many other reasons then I am left with tickets and empty seats on a coach.

The club WILL NOT accept returns at short notice from the travel group members so we have to swallow the cost, that is life.

I will obviously try everything in my power to sell that ticket and coach seat and will then inform the club of the chance of name and fan number.

I have now, which as you claim you read and follow my posts closely, warn everyone who books with me that I will sell their place and ticket if they do not pay before a certain time.

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

And again I will say that we are told that the club tell us that historically the travel group take around 65% of the allocation.

And there has not been an issue regarding independent travellers acquiring tickets previously.

The Norwich game 'debacle' as you put it was a mistake that club officials admitted to and the mistake was not putting a number of games attended previously as a restriction, it should have been set at 2 games.

But, in the fairness of balance, the club only received lists from 2 travel reps, Vince Alm (350) and myself (100), before they had to make a decision on how many tickets to take from Norwich football club. Cardiff City officials took the decision to request only 1,400 on the basis that just 450 had been requested and there was very little interest from independent travellers and nothing from other travel group members.

that's irrelevant carl. The point is you and you're members had preference over me who wanted to stay up for the weekend. they were gone in 5 minutes and that was wrong. yes the club got the allocation wrong but you should not have preference over me because of anything other than amount of games you have previously been to, i.e. qualifying criteria, or that you managed to get in the queuing system before me.

now someone else has got in the queue you're crying about fairness. unbelievable really. what grates me is the countless posts on facebook and on messageboards the night before games saying I've got tickets spare for tomorrow due to drop outs of people that haven't paid for tickets. Norwich for example, i know that you were selling tickets to people you know right up until last minute, the club should always be in possession of returns from people who have paid for tickets but through illness whatever can no longer make the game and the club should officially re-allocate to the people actually going. you shouldn't be allowed to re-sell them to select people and have them allocated to your regulars that can't make it. it's why i think online/phone/ticket office is the way to go for everyone.

I am not crying about anything

Just so you are fully aware, I pay for the tickets up front on promise of people who say they going to a game actually turn up and pay me.

Take Man City and Man Utd for instance, I have paid just under £9000 for the 200 tickets I have pre booked (100 for Each game), now when someone promises you they will turn up and pay but I get a call to say they can't attend because of circumstances which can be anything from illness, to work, to child rushed to hospital, to being hospitalised and many other reasons then I am left with tickets and empty seats on a coach.

The club WILL NOT accept returns at short notice from the travel group members so we have to swallow the cost, that is life.

I will obviously try everything in my power to sell that ticket and coach seat and will then inform the club of the chance of name and fan number.

I have now, which as you claim you read and follow my posts closely, warn everyone who books with me that I will sell their place and ticket if they do not pay before a certain time.

wonderful - so as an individual do you physically have 200 season tickets / gold memberships in your possession that you have to input or physically go down the ticket office with and join the queue, or discuss over the phone? no.

so why are there 200 people, not intent on going to the games that are in the queue before me?

i'll tell you why, it's because carl the system that has allowed you to do that is grossly unfair.

Annis a trip around the Premier club and you would be surprised at the faces you would see. 90 percent have been there from the start and like you have all earned their right through following the club over the years. It's not occupied by big business types and banks entertaining clients like other clubs. They are true city types who helped the club out in a type of need so Carls dig was unnecessary. On most away games we have gone through the qualifying criteria and still had tickets for general sale. Chelsea was a one off and done for the right reason. I think Carl should reconsider his claims

And the other 10 percent Annis from Malaysia you want to kill

* disclaimer - non serious post *

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

Carl sorry that's bollocks .... If you pay for Premiership membership then you should get premier service.

It's rather like booking on an airplane .... It's the " free up graders " who piss you off with their complaints .

* serious post *

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

Chuckles you've hardly gone home until glory trip let alone away

* serious post backed with club internal information on Alex "

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

Carl sorry that's bollocks .... If you pay for Premiership membership then you should get premier service.

It's rather like booking on an airplane .... It's the " free up graders " who piss you off with their complaints .

* serious post *

My apologises to Carl , it was the comment of that fool from Barry

* serious post *

Chuckles you've hardly gone home until glory trip let alone away

* serious post backed with club internal information on Alex "

Lies.

If we use Carl,s and Annis,s logic all season ticket holders should pay joining fees so we are all equal. I paid 10k in joining fees in addition to my subscription which I paid 5 years upfront for my tickets.
The Premier club members were given privileges to join and provided equally valuable revenue which helped fund the stadium build via a shortfall funding scheme. Ticket allocations have not been an issue up until now and the same rules have existed since the stadium opened. The travel Club members have been well looked after so why does one section try to make something out of a non issue.

Steve, I agree money talks, but that in my opinion does not show loyalty. I earned my right to go to any of the away games, by attending other away games in person and not just buying the right.
But in truth thats how the world works in all areas of life and this happens at prob all football clubs.

I agree money does talk.Thats why the average age of premiership fans is about 42.Youngsters are being priced out of the market.The pubs that show city away games are full of youngsters that used to travel but could not afford season tickets, so have been excluded for many games this season.At home games I dont see the gangs of youths on the train or in the pubs anymore, I think its something clubs need to look at.

Big B loves filling the pub

* serious post *

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

Carl sorry that's bollocks .... If you pay for Premiership membership then you should get premier service.

It's rather like booking on an airplane .... It's the " free up graders " who piss you off with their complaints .

* serious post *

i haven't got an issue with the premier club having first dibs. they've paid for the privilege. i have got an issue with there being a system dependant on who you know. i've benefitted from that system for years but still believe it's wrong and needs to be addressed urgently. travel clubs shuld be for booking travel.

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

And again I will say that we are told that the club tell us that historically the travel group take around 65% of the allocation.

And there has not been an issue regarding independent travellers acquiring tickets previously.

The Norwich game 'debacle' as you put it was a mistake that club officials admitted to and the mistake was not putting a number of games attended previously as a restriction, it should have been set at 2 games.

But, in the fairness of balance, the club only received lists from 2 travel reps, Vince Alm (350) and myself (100), before they had to make a decision on how many tickets to take from Norwich football club. Cardiff City officials took the decision to request only 1,400 on the basis that just 450 had been requested and there was very little interest from independent travellers and nothing from other travel group members.

that's irrelevant carl. The point is you and you're members had preference over me who wanted to stay up for the weekend. they were gone in 5 minutes and that was wrong. yes the club got the allocation wrong but you should not have preference over me because of anything other than amount of games you have previously been to, i.e. qualifying criteria, or that you managed to get in the queuing system before me.

now someone else has got in the queue you're crying about fairness. unbelievable really. what grates me is the countless posts on facebook and on messageboards the night before games saying I've got tickets spare for tomorrow due to drop outs of people that haven't paid for tickets. Norwich for example, i know that you were selling tickets to people you know right up until last minute, the club should always be in possession of returns from people who have paid for tickets but through illness whatever can no longer make the game and the club should officially re-allocate to the people actually going. you shouldn't be allowed to re-sell them to select people and have them allocated to your regulars that can't make it. it's why i think online/phone/ticket office is the way to go for everyone.

I am not crying about anything

Just so you are fully aware, I pay for the tickets up front on promise of people who say they going to a game actually turn up and pay me.

Take Man City and Man Utd for instance, I have paid just under £9000 for the 200 tickets I have pre booked (100 for Each game), now when someone promises you they will turn up and pay but I get a call to say they can't attend because of circumstances which can be anything from illness, to work, to child rushed to hospital, to being hospitalised and many other reasons then I am left with tickets and empty seats on a coach.

The club WILL NOT accept returns at short notice from the travel group members so we have to swallow the cost, that is life.

I will obviously try everything in my power to sell that ticket and coach seat and will then inform the club of the chance of name and fan number.

I have now, which as you claim you read and follow my posts closely, warn everyone who books with me that I will sell their place and ticket if they do not pay before a certain time.

i don't think i said i read an follow your posts closely! it's not just about you as i'm not friends with you on facebook but i am with two other travel club members. i also see posts from yourself on here and other travel club members on other messageboards. I also have friends that travel with you.

can i just add that i also think that fans should have to pay before they come out, then no money then they do not get allocated to you before other independent travellers who have to pay on the day of their eligibility. It's the club at fault not you. it's their system and people including myself fall inline with it and use it to their advantage.

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

And again I will say that we are told that the club tell us that historically the travel group take around 65% of the allocation.

And there has not been an issue regarding independent travellers acquiring tickets previously.

The Norwich game 'debacle' as you put it was a mistake that club officials admitted to and the mistake was not putting a number of games attended previously as a restriction, it should have been set at 2 games.

But, in the fairness of balance, the club only received lists from 2 travel reps, Vince Alm (350) and myself (100), before they had to make a decision on how many tickets to take from Norwich football club. Cardiff City officials took the decision to request only 1,400 on the basis that just 450 had been requested and there was very little interest from independent travellers and nothing from other travel group members.

that's irrelevant carl. The point is you and you're members had preference over me who wanted to stay up for the weekend. they were gone in 5 minutes and that was wrong. yes the club got the allocation wrong but you should not have preference over me because of anything other than amount of games you have previously been to, i.e. qualifying criteria, or that you managed to get in the queuing system before me.

now someone else has got in the queue you're crying about fairness. unbelievable really. what grates me is the countless posts on facebook and on messageboards the night before games saying I've got tickets spare for tomorrow due to drop outs of people that haven't paid for tickets. Norwich for example, i know that you were selling tickets to people you know right up until last minute, the club should always be in possession of returns from people who have paid for tickets but through illness whatever can no longer make the game and the club should officially re-allocate to the people actually going. you shouldn't be allowed to re-sell them to select people and have them allocated to your regulars that can't make it. it's why i think online/phone/ticket office is the way to go for everyone.

I am not crying about anything

Just so you are fully aware, I pay for the tickets up front on promise of people who say they going to a game actually turn up and pay me.

Take Man City and Man Utd for instance, I have paid just under £9000 for the 200 tickets I have pre booked (100 for Each game), now when someone promises you they will turn up and pay but I get a call to say they can't attend because of circumstances which can be anything from illness, to work, to child rushed to hospital, to being hospitalised and many other reasons then I am left with tickets and empty seats on a coach.

The club WILL NOT accept returns at short notice from the travel group members so we have to swallow the cost, that is life.

I will obviously try everything in my power to sell that ticket and coach seat and will then inform the club of the chance of name and fan number.

I have now, which as you claim you read and follow my posts closely, warn everyone who books with me that I will sell their place and ticket if they do not pay before a certain time.

wonderful - so as an individual do you physically have 200 season tickets / gold memberships in your possession that you have to input or physically go down the ticket office with and join the queue, or discuss over the phone? no.

so why are there 200 people, not intent on going to the games that are in the queue before me?

i'll tell you why, it's because carl the system that has allowed you to do that is grossly unfair.

Here here db. Totally agree. My issue is with organised coach travel full stop getting a block 200 tickets and dishing them out to whoever pays for ticket and coach whether they qualify or not.

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

Carl sorry that's bollocks .... If you pay for Premiership membership then you should get premier service.

It's rather like booking on an airplane .... It's the " free up graders " who piss you off with their complaints .

* serious post *

i haven't got an issue with the premier club having first dibs. they've paid for the privilege. i have got an issue with there being a system dependant on who you know. i've benefitted from that system for years but still believe it's wrong and needs to be addressed urgently. travel clubs shuld be for booking travel.

I'm in the same boat as you at least some travel clubs like Carl are honest about it

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

And again I will say that we are told that the club tell us that historically the travel group take around 65% of the allocation.

And there has not been an issue regarding independent travellers acquiring tickets previously.

The Norwich game 'debacle' as you put it was a mistake that club officials admitted to and the mistake was not putting a number of games attended previously as a restriction, it should have been set at 2 games.

But, in the fairness of balance, the club only received lists from 2 travel reps, Vince Alm (350) and myself (100), before they had to make a decision on how many tickets to take from Norwich football club. Cardiff City officials took the decision to request only 1,400 on the basis that just 450 had been requested and there was very little interest from independent travellers and nothing from other travel group members.

that's irrelevant carl. The point is you and you're members had preference over me who wanted to stay up for the weekend. they were gone in 5 minutes and that was wrong. yes the club got the allocation wrong but you should not have preference over me because of anything other than amount of games you have previously been to, i.e. qualifying criteria, or that you managed to get in the queuing system before me.

now someone else has got in the queue you're crying about fairness. unbelievable really. what grates me is the countless posts on facebook and on messageboards the night before games saying I've got tickets spare for tomorrow due to drop outs of people that haven't paid for tickets. Norwich for example, i know that you were selling tickets to people you know right up until last minute, the club should always be in possession of returns from people who have paid for tickets but through illness whatever can no longer make the game and the club should officially re-allocate to the people actually going. you shouldn't be allowed to re-sell them to select people and have them allocated to your regulars that can't make it. it's why i think online/phone/ticket office is the way to go for everyone.

I am not crying about anything

Just so you are fully aware, I pay for the tickets up front on promise of people who say they going to a game actually turn up and pay me.

Take Man City and Man Utd for instance, I have paid just under £9000 for the 200 tickets I have pre booked (100 for Each game), now when someone promises you they will turn up and pay but I get a call to say they can't attend because of circumstances which can be anything from illness, to work, to child rushed to hospital, to being hospitalised and many other reasons then I am left with tickets and empty seats on a coach.

The club WILL NOT accept returns at short notice from the travel group members so we have to swallow the cost, that is life.

I will obviously try everything in my power to sell that ticket and coach seat and will then inform the club of the chance of name and fan number.

I have now, which as you claim you read and follow my posts closely, warn everyone who books with me that I will sell their place and ticket if they do not pay before a certain time.

wonderful - so as an individual do you physically have 200 season tickets / gold memberships in your possession that you have to input or physically go down the ticket office with and join the queue, or discuss over the phone? no.

so why are there 200 people, not intent on going to the games that are in the queue before me?

i'll tell you why, it's because carl the system that has allowed you to do that is grossly unfair.

Here here db. Totally agree. My issue is with organised coach travel full stop getting a block 200 tickets and dishing them out to whoever pays for ticket and coach whether they qualify or not.

For clarity, we cannot dish them out willy nilly, we have to supply the name and fan number of each person that wishes to travel, that persons fan number is checked against the clubs database (I would not knowingly put a name and fan number forward that does not qualify as it wastes the ticket office staff and my time by doing so), that person then gets their ticket on the coach.

The official supporters club have used the block booking system for years and it is no different for the rest of the travel group members either, do you think it should apply to the supporters club as well or just the rest of the travel group?

There is nothing stopping independent travellers block booking for their mates either, this can be done online, over the phone and in person.

So, hypothetically, with that being the case do you think that I should be ok to not pre book tickets but am ok to go in person with a list of names and fan numbers and purchase in one hit ?

Because surely that would be very much the same thing.

Or do you think that each fan should get their own ticket by their own means ?

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

And again I will say that we are told that the club tell us that historically the travel group take around 65% of the allocation.

And there has not been an issue regarding independent travellers acquiring tickets previously.

The Norwich game 'debacle' as you put it was a mistake that club officials admitted to and the mistake was not putting a number of games attended previously as a restriction, it should have been set at 2 games.

But, in the fairness of balance, the club only received lists from 2 travel reps, Vince Alm (350) and myself (100), before they had to make a decision on how many tickets to take from Norwich football club. Cardiff City officials took the decision to request only 1,400 on the basis that just 450 had been requested and there was very little interest from independent travellers and nothing from other travel group members.

that's irrelevant carl. The point is you and you're members had preference over me who wanted to stay up for the weekend. they were gone in 5 minutes and that was wrong. yes the club got the allocation wrong but you should not have preference over me because of anything other than amount of games you have previously been to, i.e. qualifying criteria, or that you managed to get in the queuing system before me.

now someone else has got in the queue you're crying about fairness. unbelievable really. what grates me is the countless posts on facebook and on messageboards the night before games saying I've got tickets spare for tomorrow due to drop outs of people that haven't paid for tickets. Norwich for example, i know that you were selling tickets to people you know right up until last minute, the club should always be in possession of returns from people who have paid for tickets but through illness whatever can no longer make the game and the club should officially re-allocate to the people actually going. you shouldn't be allowed to re-sell them to select people and have them allocated to your regulars that can't make it. it's why i think online/phone/ticket office is the way to go for everyone.

I am not crying about anything

Just so you are fully aware, I pay for the tickets up front on promise of people who say they going to a game actually turn up and pay me.

Take Man City and Man Utd for instance, I have paid just under £9000 for the 200 tickets I have pre booked (100 for Each game), now when someone promises you they will turn up and pay but I get a call to say they can't attend because of circumstances which can be anything from illness, to work, to child rushed to hospital, to being hospitalised and many other reasons then I am left with tickets and empty seats on a coach.

The club WILL NOT accept returns at short notice from the travel group members so we have to swallow the cost, that is life.

I will obviously try everything in my power to sell that ticket and coach seat and will then inform the club of the chance of name and fan number.

I have now, which as you claim you read and follow my posts closely, warn everyone who books with me that I will sell their place and ticket if they do not pay before a certain time.

wonderful - so as an individual do you physically have 200 season tickets / gold memberships in your possession that you have to input or physically go down the ticket office with and join the queue, or discuss over the phone? no.

so why are there 200 people, not intent on going to the games that are in the queue before me?

i'll tell you why, it's because carl the system that has allowed you to do that is grossly unfair.

Here here db. Totally agree. My issue is with organised coach travel full stop getting a block 200 tickets and dishing them out to whoever pays for ticket and coach whether they qualify or not.

there an element of this frank. it's difficult to police tho the same as if independant fans buy the tickets and sell them on i guess. it has always been an issue which is why they initially brought the away member and season ticket picture card in. perhaps the threat of having to show the card to ccfc stewards at the ground might help reduce that but it lasted all of three games in 2002 i think

i do think that block booking 200 tickets at a cost which you need to get back condones it further as if as carl says the club won't accept returns then some coach operators will be desperate to sell to anyone they can during that last week. where as independents that were told that even though they've been to, for example, 4 qualifying games, it is first come first served and sold out cannot attend the games. it's wrong.

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

And again I will say that we are told that the club tell us that historically the travel group take around 65% of the allocation.

And there has not been an issue regarding independent travellers acquiring tickets previously.

The Norwich game 'debacle' as you put it was a mistake that club officials admitted to and the mistake was not putting a number of games attended previously as a restriction, it should have been set at 2 games.

But, in the fairness of balance, the club only received lists from 2 travel reps, Vince Alm (350) and myself (100), before they had to make a decision on how many tickets to take from Norwich football club. Cardiff City officials took the decision to request only 1,400 on the basis that just 450 had been requested and there was very little interest from independent travellers and nothing from other travel group members.

that's irrelevant carl. The point is you and you're members had preference over me who wanted to stay up for the weekend. they were gone in 5 minutes and that was wrong. yes the club got the allocation wrong but you should not have preference over me because of anything other than amount of games you have previously been to, i.e. qualifying criteria, or that you managed to get in the queuing system before me.

now someone else has got in the queue you're crying about fairness. unbelievable really. what grates me is the countless posts on facebook and on messageboards the night before games saying I've got tickets spare for tomorrow due to drop outs of people that haven't paid for tickets. Norwich for example, i know that you were selling tickets to people you know right up until last minute, the club should always be in possession of returns from people who have paid for tickets but through illness whatever can no longer make the game and the club should officially re-allocate to the people actually going. you shouldn't be allowed to re-sell them to select people and have them allocated to your regulars that can't make it. it's why i think online/phone/ticket office is the way to go for everyone.

I am not crying about anything

Just so you are fully aware, I pay for the tickets up front on promise of people who say they going to a game actually turn up and pay me.

Take Man City and Man Utd for instance, I have paid just under £9000 for the 200 tickets I have pre booked (100 for Each game), now when someone promises you they will turn up and pay but I get a call to say they can't attend because of circumstances which can be anything from illness, to work, to child rushed to hospital, to being hospitalised and many other reasons then I am left with tickets and empty seats on a coach.

The club WILL NOT accept returns at short notice from the travel group members so we have to swallow the cost, that is life.

I will obviously try everything in my power to sell that ticket and coach seat and will then inform the club of the chance of name and fan number.

I have now, which as you claim you read and follow my posts closely, warn everyone who books with me that I will sell their place and ticket if they do not pay before a certain time.

wonderful - so as an individual do you physically have 200 season tickets / gold memberships in your possession that you have to input or physically go down the ticket office with and join the queue, or discuss over the phone? no.

so why are there 200 people, not intent on going to the games that are in the queue before me?

i'll tell you why, it's because carl the system that has allowed you to do that is grossly unfair.

Here here db. Totally agree. My issue is with organised coach travel full stop getting a block 200 tickets and dishing them out to whoever pays for ticket and coach whether they qualify or not.

For clarity, we cannot dish them out willy nilly, we have to supply the name and fan number of each person that wishes to travel, that persons fan number is checked against the clubs database (I would not knowingly put a name and fan number forward that does not qualify as it wastes the ticket office staff and my time by doing so), that person then gets their ticket on the coach.

The official supporters club have used the block booking system for years and it is no different for the rest of the travel group members either, do you think it should apply to the supporters club as well or just the rest of the travel group?

There is nothing stopping independent travellers block booking for their mates either, this can be done online, over the phone and in person.

So, hypothetically, with that being the case do you think that I should be ok to not pre book tickets but am ok to go in person with a list of names and fan numbers and purchase in one hit ?

Because surely that would be very much the same thing.

Or do you think that each fan should get their own ticket by their own means ?

i think it should be per household in all honestly. i think people should get their tickets and any tickets for family members living with them.

But if you wanted to queue on the day they come out for 200 people then that's up to you. I just don't think you should be allowed to 'pre' book them before they go on sale, as your tickets never go on sale for anyone else to have a fair chance of buying them.

i know how it works, you supply 200 qualifying names, there will be very few games that they all go - the rest will go to others. why would you not sell to others if it means shifting the tickets or being left with say 10 tickets at £50 a pop.

Yes, i also think this of the supporters club and have told vince my thoughts on many occasions.

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

And again I will say that we are told that the club tell us that historically the travel group take around 65% of the allocation.

And there has not been an issue regarding independent travellers acquiring tickets previously.

The Norwich game 'debacle' as you put it was a mistake that club officials admitted to and the mistake was not putting a number of games attended previously as a restriction, it should have been set at 2 games.

But, in the fairness of balance, the club only received lists from 2 travel reps, Vince Alm (350) and myself (100), before they had to make a decision on how many tickets to take from Norwich football club. Cardiff City officials took the decision to request only 1,400 on the basis that just 450 had been requested and there was very little interest from independent travellers and nothing from other travel group members.

that's irrelevant carl. The point is you and you're members had preference over me who wanted to stay up for the weekend. they were gone in 5 minutes and that was wrong. yes the club got the allocation wrong but you should not have preference over me because of anything other than amount of games you have previously been to, i.e. qualifying criteria, or that you managed to get in the queuing system before me.

now someone else has got in the queue you're crying about fairness. unbelievable really. what grates me is the countless posts on facebook and on messageboards the night before games saying I've got tickets spare for tomorrow due to drop outs of people that haven't paid for tickets. Norwich for example, i know that you were selling tickets to people you know right up until last minute, the club should always be in possession of returns from people who have paid for tickets but through illness whatever can no longer make the game and the club should officially re-allocate to the people actually going. you shouldn't be allowed to re-sell them to select people and have them allocated to your regulars that can't make it. it's why i think online/phone/ticket office is the way to go for everyone.

I am not crying about anything

Just so you are fully aware, I pay for the tickets up front on promise of people who say they going to a game actually turn up and pay me.

Take Man City and Man Utd for instance, I have paid just under £9000 for the 200 tickets I have pre booked (100 for Each game), now when someone promises you they will turn up and pay but I get a call to say they can't attend because of circumstances which can be anything from illness, to work, to child rushed to hospital, to being hospitalised and many other reasons then I am left with tickets and empty seats on a coach.

The club WILL NOT accept returns at short notice from the travel group members so we have to swallow the cost, that is life.

I will obviously try everything in my power to sell that ticket and coach seat and will then inform the club of the chance of name and fan number.

I have now, which as you claim you read and follow my posts closely, warn everyone who books with me that I will sell their place and ticket if they do not pay before a certain time.

wonderful - so as an individual do you physically have 200 season tickets / gold memberships in your possession that you have to input or physically go down the ticket office with and join the queue, or discuss over the phone? no.

so why are there 200 people, not intent on going to the games that are in the queue before me?

i'll tell you why, it's because carl the system that has allowed you to do that is grossly unfair.

Here here db. Totally agree. My issue is with organised coach travel full stop getting a block 200 tickets and dishing them out to whoever pays for ticket and coach whether they qualify or not.

For clarity, we cannot dish them out willy nilly, we have to supply the name and fan number of each person that wishes to travel, that persons fan number is checked against the clubs database (I would not knowingly put a name and fan number forward that does not qualify as it wastes the ticket office staff and my time by doing so), that person then gets their ticket on the coach.

The official supporters club have used the block booking system for years and it is no different for the rest of the travel group members either, do you think it should apply to the supporters club as well or just the rest of the travel group?

There is nothing stopping independent travellers block booking for their mates either, this can be done online, over the phone and in person.

So, hypothetically, with that being the case do you think that I should be ok to not pre book tickets but am ok to go in person with a list of names and fan numbers and purchase in one hit ?

Because surely that would be very much the same thing.

Or do you think that each fan should get their own ticket by their own means ?

i think it should be per household in all honestly. i think people should get their tickets and any tickets for family members living with them.

But if you wanted to queue on the day they come out for 200 people then that's up to you. I just don't think you should be allowed to 'pre' book them before they go on sale, as your tickets never go on sale for anyone else to have a fair chance of buying them.

i know how it works, you supply 200 qualifying names, there will be very few games that they all go - the rest will go to others. why would you not sell to others if it means shifting the tickets or being left with say 10 tickets at £50 a pop.

Yes, i also think this of the supporters club and have told vince my thoughts on many occasions.

also, i think there's only so many people you can add online and there's a limit. not sure though.

Who do you travel with db I expect they run their club the same as everyone else

Carl ,Annis,
As you know I have 8 Premier Packages on Level 3 , which I commited to for 5 years from the outset with joining and Annual Fees , that will cost a great deal over the 5 year period.
One of the major attractions of this package was to be able to get away tickets for games that I can attend.
I have done a couple with you this season , and I would love to go to the Swansea game away .
I have not been to 7 aways this season . But I have been to many many away games over the years.
Because of business commitments I often have to travel on weekends , actually I had to miss the Swansea game at Home , because I needed to be abroad.
My only chance now of seeing the City play Swansea in the Premier league Season is the away game.
Why should I not take up my entitlement ?
Best Regards,

Steve

Don't think you'll see Carl back in this thread, not unless it's by way of an apology for getting it wrong!

Only one who is wrong would be you.

I am back on the thread and what exactly have I got wrong, I stated that the premier club members must have attended 4 away games whereas season ticket holders have to have attended 7. That is fact!!

Well first off, well done on coming back onto the thread and just to clarify, I'm a season ticket holder and not a Premier seating member!

I pay £399 a season for my season ticket and I suspect that as you have previously mentioned you sit in the family stand, you pay less than me and far less than the Premier seating members?

Having seen the price the Premier seat members pay for their tickets, I can see why they should probably have less of a qualifying criteria, than those of us who stump up a few hundred pounds, as opposed to their several thousands of pounds!

However you have started this thread with one eye shut IMO, as you have chosen to identify one thing which you feel is unfair with the qualifying criteria, whilst overlooking another criteria, where the Premier seating members are in fact handicapped!

To clarify, I attended 14 or 15 away games last season and under every qualifying criteria set so far this season, I have met it due to having attended at least 8 games from last season! I would also have met the criteria set during the second phases, as I have only missed Chelsea away so far this season! Here comes the bit you missed with your one eye, Premier seat members, can only qualify for tickets for the away fixture for Swansea, if they have attended 4 or more fixtures from this season (which you identified), but the bit you missed, is that unlike us season ticket holders, they cannot qualify under the criteria set of having attended 8 or more away matches last season, even if they attended every single one!

http://www.cardiffcityfc.co.uk/news/art ... 83514.aspx

Tickets for the second South Wales derby of the season at the Liberty Stadium on Saturday, 8th February go on sale from 9am on Thursday, 16th January.

Tickets will initially be on sale to current season ticket holders who have attended eight or more away league fixtures throughout last season 2012/13.

(2nd stage of sale) - From 9am, Wednesday, 22nd January 2014 tickets will be available to purchase ONLINE ONLY at http://www.eticketing.co.uk/CardiffCity to current season ticket holders only who have attended seven or more away league fixtures this season 2013/14.

Premier Club members – The Swansea fixture is on sale from 9am, on Thursday, 15th January to members who have attended four or more away league fixtures this season 2013/14.

To purchase tickets please call a member of the commercial department on 0845 345 1405.

*Qualifying Away League Games – Up to and including Arsenal.*

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

And again I will say that we are told that the club tell us that historically the travel group take around 65% of the allocation.

And there has not been an issue regarding independent travellers acquiring tickets previously.

The Norwich game 'debacle' as you put it was a mistake that club officials admitted to and the mistake was not putting a number of games attended previously as a restriction, it should have been set at 2 games.

But, in the fairness of balance, the club only received lists from 2 travel reps, Vince Alm (350) and myself (100), before they had to make a decision on how many tickets to take from Norwich football club. Cardiff City officials took the decision to request only 1,400 on the basis that just 450 had been requested and there was very little interest from independent travellers and nothing from other travel group members.

that's irrelevant carl. The point is you and you're members had preference over me who wanted to stay up for the weekend. they were gone in 5 minutes and that was wrong. yes the club got the allocation wrong but you should not have preference over me because of anything other than amount of games you have previously been to, i.e. qualifying criteria, or that you managed to get in the queuing system before me.

now someone else has got in the queue you're crying about fairness. unbelievable really. what grates me is the countless posts on facebook and on messageboards the night before games saying I've got tickets spare for tomorrow due to drop outs of people that haven't paid for tickets. Norwich for example, i know that you were selling tickets to people you know right up until last minute, the club should always be in possession of returns from people who have paid for tickets but through illness whatever can no longer make the game and the club should officially re-allocate to the people actually going. you shouldn't be allowed to re-sell them to select people and have them allocated to your regulars that can't make it. it's why i think online/phone/ticket office is the way to go for everyone.

I am not crying about anything

Just so you are fully aware, I pay for the tickets up front on promise of people who say they going to a game actually turn up and pay me.

Take Man City and Man Utd for instance, I have paid just under £9000 for the 200 tickets I have pre booked (100 for Each game), now when someone promises you they will turn up and pay but I get a call to say they can't attend because of circumstances which can be anything from illness, to work, to child rushed to hospital, to being hospitalised and many other reasons then I am left with tickets and empty seats on a coach.

The club WILL NOT accept returns at short notice from the travel group members so we have to swallow the cost, that is life.

I will obviously try everything in my power to sell that ticket and coach seat and will then inform the club of the chance of name and fan number.

I have now, which as you claim you read and follow my posts closely, warn everyone who books with me that I will sell their place and ticket if they do not pay before a certain time.

wonderful - so as an individual do you physically have 200 season tickets / gold memberships in your possession that you have to input or physically go down the ticket office with and join the queue, or discuss over the phone? no.

so why are there 200 people, not intent on going to the games that are in the queue before me?

i'll tell you why, it's because carl the system that has allowed you to do that is grossly unfair.

Here here db. Totally agree. My issue is with organised coach travel full stop getting a block 200 tickets and dishing them out to whoever pays for ticket and coach whether they qualify or not.

For clarity, we cannot dish them out willy nilly, we have to supply the name and fan number of each person that wishes to travel, that persons fan number is checked against the clubs database (I would not knowingly put a name and fan number forward that does not qualify as it wastes the ticket office staff and my time by doing so), that person then gets their ticket on the coach.

The official supporters club have used the block booking system for years and it is no different for the rest of the travel group members either, do you think it should apply to the supporters club as well or just the rest of the travel group?

There is nothing stopping independent travellers block booking for their mates either, this can be done online, over the phone and in person.

So, hypothetically, with that being the case do you think that I should be ok to not pre book tickets but am ok to go in person with a list of names and fan numbers and purchase in one hit ?

Because surely that would be very much the same thing.

Or do you think that each fan should get their own ticket by their own means ?

Honest question Carlos !

Do you pay up front for your tickets. Ie 9-10k !

Word is club gives you a credit line ?

* serious post *

There shouldn't be any difference between supporters - whether they are premier club members or "general" ST holders.

However, maybe those complaining will now realise how important that all fans are equal, whether they are members of a travel club, independent travellers or premier club members.

I remember some dismissing complaints about the perceived advantages that the travel club members get (first dibs on tickets, ability to reserve and pay after) after the Norwich away debacle.

And again I will say that we are told that the club tell us that historically the travel group take around 65% of the allocation.

And there has not been an issue regarding independent travellers acquiring tickets previously.

The Norwich game 'debacle' as you put it was a mistake that club officials admitted to and the mistake was not putting a number of games attended previously as a restriction, it should have been set at 2 games.

But, in the fairness of balance, the club only received lists from 2 travel reps, Vince Alm (350) and myself (100), before they had to make a decision on how many tickets to take from Norwich football club. Cardiff City officials took the decision to request only 1,400 on the basis that just 450 had been requested and there was very little interest from independent travellers and nothing from other travel group members.

that's irrelevant carl. The point is you and you're members had preference over me who wanted to stay up for the weekend. they were gone in 5 minutes and that was wrong. yes the club got the allocation wrong but you should not have preference over me because of anything other than amount of games you have previously been to, i.e. qualifying criteria, or that you managed to get in the queuing system before me.

now someone else has got in the queue you're crying about fairness. unbelievable really. what grates me is the countless posts on facebook and on messageboards the night before games saying I've got tickets spare for tomorrow due to drop outs of people that haven't paid for tickets. Norwich for example, i know that you were selling tickets to people you know right up until last minute, the club should always be in possession of returns from people who have paid for tickets but through illness whatever can no longer make the game and the club should officially re-allocate to the people actually going. you shouldn't be allowed to re-sell them to select people and have them allocated to your regulars that can't make it. it's why i think online/phone/ticket office is the way to go for everyone.

I am not crying about anything

Just so you are fully aware, I pay for the tickets up front on promise of people who say they going to a game actually turn up and pay me.

Take Man City and Man Utd for instance, I have paid just under £9000 for the 200 tickets I have pre booked (100 for Each game), now when someone promises you they will turn up and pay but I get a call to say they can't attend because of circumstances which can be anything from illness, to work, to child rushed to hospital, to being hospitalised and many other reasons then I am left with tickets and empty seats on a coach.

The club WILL NOT accept returns at short notice from the travel group members so we have to swallow the cost, that is life.

I will obviously try everything in my power to sell that ticket and coach seat and will then inform the club of the chance of name and fan number.

I have now, which as you claim you read and follow my posts closely, warn everyone who books with me that I will sell their place and ticket if they do not pay before a certain time.

wonderful - so as an individual do you physically have 200 season tickets / gold memberships in your possession that you have to input or physically go down the ticket office with and join the queue, or discuss over the phone? no.

so why are there 200 people, not intent on going to the games that are in the queue before me?

i'll tell you why, it's because carl the system that has allowed you to do that is grossly unfair.

Here here db. Totally agree. My issue is with organised coach travel full stop getting a block 200 tickets and dishing them out to whoever pays for ticket and coach whether they qualify or not.

For clarity, we cannot dish them out willy nilly, we have to supply the name and fan number of each person that wishes to travel, that persons fan number is checked against the clubs database (I would not knowingly put a name and fan number forward that does not qualify as it wastes the ticket office staff and my time by doing so), that person then gets their ticket on the coach.

The official supporters club have used the block booking system for years and it is no different for the rest of the travel group members either, do you think it should apply to the supporters club as well or just the rest of the travel group?

There is nothing stopping independent travellers block booking for their mates either, this can be done online, over the phone and in person.

So, hypothetically, with that being the case do you think that I should be ok to not pre book tickets but am ok to go in person with a list of names and fan numbers and purchase in one hit ?

Because surely that would be very much the same thing.

Or do you think that each fan should get their own ticket by their own means ?

Honest question Carlos !

Do you pay up front for your tickets. Ie 9-10k !

Word is club gives you a credit line ?

* serious post *

Credit ?

I wish

I cannot take one ticket without paying for it up front Steve, I have to pay for any tickets up front.