Cardiff City ticket office PATHETIC

went down to the ticket office at half eleven, queued for a half hour which was fine as we had a bit of banter as we waited. I prefer to do this sort of thing in person, I had my deaf father-in-law with me so helped him to renew as he can't hear a bomb go off usually

I would agree there could be improvements made, but that said, whenever I've gone down there the girls have been pretty helpful.

And yes even the spotty boy with the high-vis jacket was helpful about form filling etc, once he'd finished on his mobile, obviously

Went down and renewed three season tickets today, to change address and to sort out a problem I had with the e-ticketing system. The young lad behind the desk listened to the problem and knew exactly what to do to rectify it and was extremely polite and helpful. The whole process between arriving at the ground and leaving took around twenty minutes from 10.30. Can't fault it at all.

Went down and renewed three season tickets today, to change address and to sort out a problem I had with the e-ticketing system. The young lad behind the desk listened to the problem and knew exactly what to do to rectify it and was extremely polite and helpful. The whole process between arriving at the ground and leaving took around twenty minutes from 10.30. Can't fault it at all.

Wait til your tickets go to the old address tho

Went down and renewed three season tickets today, to change address and to sort out a problem I had with the e-ticketing system. The young lad behind the desk listened to the problem and knew exactly what to do to rectify it and was extremely polite and helpful. The whole process between arriving at the ground and leaving took around twenty minutes from 10.30. Can't fault it at all.

Wait til your tickets go to the old address tho

Can anyone confirm if its the first 10,000 to renew their season tickets who are eligible for a second ticket or is it the first 10,000 who get a Wembley ticket, having already renewed their season tickets?

I waited on the phone for an hour yesterday before being cut off, got through after half hour today only to be told I couldn't renew through the finance option over the phone only through the post! Hope I don't have to rely on the speed of my postman to know if i can get a second ticket!