UPDATE: FROM THE TICKET OFFICE TODAY (TUESDAY)

Of course it is - as I said earlier we are second rate on things like this.

Rang the ticket office today at four o, clock the young lady said emails would be sent out tomorrow(thursday) she also said there would be staff outside the ticket office on sat to help with any problems . Hope this helps

Of course it is - as I said earlier we are second rate on things like this.

Explain why?

Of course it is - as I said earlier we are second rate on things like this.

Explain why?

we play our opening game of the season in 3 days and no one has their tickets.....1st rate...?

Of course it is - as I said earlier we are second rate on things like this.

Explain why?

we play our opening game of the season in 3 days and no one has their tickets.....1st rate...?

We’re one of three EFL clubs that play in Wales and this has hardly any time to prepare in comparison to the 89 English clubs.

Of course it is - as I said earlier we are second rate on things like this.

Explain why?

we play our opening game of the season in 3 days and no one has their tickets.....1st rate...?

We’re one of three EFL clubs that play in Wales and this has hardly any time to prepare in comparison to the 89 English clubs.

Come on.Was it really that hard to load the tickets on to the season ticket cards we already have.
I've downoaded a ticket for the Barnsley game then my season ticket .Which one do I use on Saturday.
But wait a minute they are sending out emails tomorrow.I thought it was today.Will there be yet another ticket to download?
I've never heard of a ticket office that doesnt answer the phone.
It appears the club have used the furlough scheme to the last,with ticket office staff working on the covid testing centre in the car park.
It is a shambles.

Spot on.

Of course it is - as I said earlier we are second rate on things like this.

Explain why?

we play our opening game of the season in 3 days and no one has their tickets.....1st rate...?

We’re one of three EFL clubs that play in Wales and this has hardly any time to prepare in comparison to the 89 English clubs.

this has not been sprung on them...they should be aware at some point they might have to sell tickets in a ticket office...
its poor.... as is the decision or lack of one to apply selling criteria for the Blackpool game......

Of course it is - as I said earlier we are second rate on things like this.

Explain why?

we play our opening game of the season in 3 days and no one has their tickets.....1st rate...?

We’re one of three EFL clubs that play in Wales and this has hardly any time to prepare in comparison to the 89 English clubs.

Come on.Was it really that hard to load the tickets on to the season ticket cards we already have.
I've downoaded a ticket for the Barnsley game then my season ticket .Which one do I use on Saturday.
But wait a minute they are sending out emails tomorrow.I thought it was today.Will there be yet another ticket to download?
I've never heard of a ticket office that doesnt answer the phone.
It appears the club have used the furlough scheme to the last,with ticket office staff working on the covid testing centre in the car park.
It is a shambles.

It's only a (quote) "shambles" if you want it to be...

As said elsewhere, the club have been waiting to hear what they can or cannot do and WAG have been less than forthcoming in fear of getting it wrong

The club now have the envious task of sorting it all out in a timely and accurate manner

I'd rather wait another 24 hours and see them get it right, rather than get it wrong and see a mass scramble and queues on matchday

I guess it could still happen and wouldn't that please some on here, eh?

Of course it is - as I said earlier we are second rate on things like this.

Explain why?

we play our opening game of the season in 3 days and no one has their tickets.....1st rate...?

We’re one of three EFL clubs that play in Wales and this has hardly any time to prepare in comparison to the 89 English clubs.

Come on.Was it really that hard to load the tickets on to the season ticket cards we already have.
I've downoaded a ticket for the Barnsley game then my season ticket .Which one do I use on Saturday.
But wait a minute they are sending out emails tomorrow.I thought it was today.Will there be yet another ticket to download?
I've never heard of a ticket office that doesnt answer the phone.
It appears the club have used the furlough scheme to the last,with ticket office staff working on the covid testing centre in the car park.
It is a shambles.

It's only a (quote) "shambles" if you want it to be...

As said elsewhere, the club have been waiting to hear what they can or cannot do and WAG have been less than forthcoming in fear of getting it wrong

The club now have the envious task of sorting it all out in a timely and accurate manner

I'd rather wait another 24 hours and see them get it right, rather than get it wrong and see a mass scramble and queues on matchday

I guess it could still happen and wouldn't that please some on here, eh?

It would indeed Chris...... st cards are changed regularly like previous years due to security and technology changes....... so this season people were having new cards club couldn't simply go back and redo all cards from season before last that is totally unworkable and impractical....... time to complain is when they dont get a ticket for Saturday because its the clubs fault...... But one thing is for sure people are sharpening their knives ready to stick it into club regardless .

Of course it is - as I said earlier we are second rate on things like this.

Explain why?

we play our opening game of the season in 3 days and no one has their tickets.....1st rate...?

We’re one of three EFL clubs that play in Wales and this has hardly any time to prepare in comparison to the 89 English clubs.

Come on.Was it really that hard to load the tickets on to the season ticket cards we already have.
I've downoaded a ticket for the Barnsley game then my season ticket .Which one do I use on Saturday.
But wait a minute they are sending out emails tomorrow.I thought it was today.Will there be yet another ticket to download?
I've never heard of a ticket office that doesnt answer the phone.
It appears the club have used the furlough scheme to the last,with ticket office staff working on the covid testing centre in the car park.
It is a shambles.

It's only a (quote) "shambles" if you want it to be...

As said elsewhere, the club have been waiting to hear what they can or cannot do and WAG have been less than forthcoming in fear of getting it wrong

The club now have the envious task of sorting it all out in a timely and accurate manner

I'd rather wait another 24 hours and see them get it right, rather than get it wrong and see a mass scramble and queues on matchday

I guess it could still happen and wouldn't that please some on here, eh?

It would indeed Chris...... st cards are changed regularly like previous years due to security and technology changes....... so this season people were having new cards club couldn't simply go back and redo all cards from season before last that is totally unworkable and impractical....... time to complain is when they dont get a ticket for Saturday because its the clubs fault...... But one thing is for sure people are sharpening their knives ready to stick it into club regardless .

Allan, for some people 'the time' is always now...

Of course it is - as I said earlier we are second rate on things like this.

Explain why?

we play our opening game of the season in 3 days and no one has their tickets.....1st rate...?

We’re one of three EFL clubs that play in Wales and this has hardly any time to prepare in comparison to the 89 English clubs.

Come on.Was it really that hard to load the tickets on to the season ticket cards we already have.
I've downoaded a ticket for the Barnsley game then my season ticket .Which one do I use on Saturday.
But wait a minute they are sending out emails tomorrow.I thought it was today.Will there be yet another ticket to download?
I've never heard of a ticket office that doesnt answer the phone.
It appears the club have used the furlough scheme to the last,with ticket office staff working on the covid testing centre in the car park.
It is a shambles.

It's only a (quote) "shambles" if you want it to be...

As said elsewhere, the club have been waiting to hear what they can or cannot do and WAG have been less than forthcoming in fear of getting it wrong

The club now have the envious task of sorting it all out in a timely and accurate manner

I'd rather wait another 24 hours and see them get it right, rather than get it wrong and see a mass scramble and queues on matchday

I guess it could still happen and wouldn't that please some on here, eh?

It would indeed Chris...... st cards are changed regularly like previous years due to security and technology changes....... so this season people were having new cards club couldn't simply go back and redo all cards from season before last that is totally unworkable and impractical....... time to complain is when they dont get a ticket for Saturday because its the clubs fault...... But one thing is for sure people are sharpening their knives ready to stick it into club regardless .

Allan, for some people 'the time' is always now...

If I'm honest the ticketing system is not the easiest to navigate and maybe needs overhauling or simply made user friendly by complicating the functionality of it... but like every other service we use it's not easy to get hold of people as all done remotely or online.... as I've explained it's not a simple task of sending out mail lot more hidden factors to be considered and WG certainly didn't help situation in fact they're the cause of peoples concerns regarding st availability.

Just had my email

Just had my email

I have as well but link isn't working.

I too have had the e mail - but the link doesn't work! As I said earlier in this thread - we are second rate on things like this (:

Just had my email, link doesn't work.

Just had the email, clicked the link and all good. I had already managed to download my ticket from my account but when comparing the email ticket to the one I downloaded, I noticed that there's more information on the latest ticket, so that's the one I'm going to use. Hopefully that's all sorted for Saturday.

No idea what’s happened as I’ve had mine and the link works fine.

I too have had the e mail - but the link doesn't work! As I said earlier in this thread - we are second rate on things like this (:

It’s an IPhone you have mate?

Received email with tickets but my email on Monday taking up offer to move to social distance area appears to have not been looked at. I have been on hold an hour and last 25 mins I am apparently the next in line. Is there anyone there or just 1 person allocated to phones. Shocking service

Received email with tickets but my email on Monday taking up offer to move to social distance area appears to have not been looked at. I have been on hold an hour and last 25 mins I am apparently the next in line. Is there anyone there or just 1 person allocated to phones. Shocking service

First game of season two days away, season tickets selling quick - I’d imagine they’re extremely busy mate.

Just had my email

I have as well but link isn't working.

Anyway it turns out that either me or my smartphone isn't smart enough to do this stuff. Thankfully my grandson has an iphone which is much smarter than me of my smartphone, has NFC function apparently whatever the feck that is

But anyway everything downloaded and ready to go.

Just had my email

I have as well but link isn't working.

Anyway it turns out that either me or my smartphone isn't smart enough to do this stuff. Thankfully my grandson has an iphone which is much smarter than me of my smartphone, has NFC function apparently whatever the feck that is

But anyway everything downloaded and ready to go.

Just had my email

I have as well but link isn't working.

Anyway it turns out that either me or my smartphone isn't smart enough to do this stuff. Thankfully my grandson has an iphone which is much smarter than me of my smartphone, has NFC function apparently whatever the feck that is

But anyway everything downloaded and ready to go.

Good to here, Gary

I couldn't getbmine to work initially but copied and pasted into google and hey presto, it worked

Seems some are clicking on the banner images at the bottom of the page but this is not it. It is further up the page

Further to my earlier post above - my phone is a smartphone but link doesn't work. Rang the ticket office and got through after waiting 48 minutes. They said they dont understand why the link on my smartphone doesnt work - so they have agreed to let me have a paper ticket to collect before the game. Hope this helps others in a similar position.

Further to my earlier post above - my phone is a smartphone but link doesn't work. Rang the ticket office and got through after waiting 48 minutes. They said they dont understand why the link on my smartphone doesnt work - so they have agreed to let me have a paper ticket to collect before the game. Hope this helps others in a similar position.

Chris had similar problem but I highlighted the link and Google sign apeared with copy ......I clicked on Google and it opened up ok with bar code I then screenshot the page just in case

Further to my earlier post above - my phone is a smartphone but link doesn't work. Rang the ticket office and got through after waiting 48 minutes. They said they dont understand why the link on my smartphone doesnt work - so they have agreed to let me have a paper ticket to collect before the game. Hope this helps others in a similar position.

Chris had similar problem but I highlighted the link and Google sign apeared with copy ......I clicked on Google and it opened up ok with bar code I then screenshot the page just in case

Mine didn't work either. I had to copy and paste it into the browser.,then it worked.

Further to my earlier post above - my phone is a smartphone but link doesn't work. Rang the ticket office and got through after waiting 48 minutes. They said they dont understand why the link on my smartphone doesnt work - so they have agreed to let me have a paper ticket to collect before the game. Hope this helps others in a similar position.

Chris had similar problem but I highlighted the link and Google sign apeared with copy ......I clicked on Google and it opened up ok with bar code I then screenshot the page just in case

Mine didn't work either. I had to copy and paste it into the browser.,then it worked.

Think they are using new system as had logo on other mail and wasn't old system they used.... but with a bit help on here most should get their tickets and they do say st cards out b 4 next home game

As well as the email that I had with my ticket link earlier, I’ve just received a SMS with the same link on. Anyone else had both?

As well as the email that I had with my ticket link earlier, I’ve just received a SMS with the same link on. Anyone else had both?

Yes and me. It's raining tickets