A forum for all things Cardiff City
Mon Aug 13, 2018 2:13 pm
Hi guys. Our season tickets still have not arrived. I called earlier and waited over 30 mins without getting through. Anyone else in the same situation??
Mon Aug 13, 2018 3:08 pm
rossblue wrote:Hi guys. Our season tickets still have not arrived. I called earlier and waited over 30 mins without getting through. Anyone else in the same situation??
Not aware of any but (for you) this is worrying and you really need to make contact ASAP
Mon Aug 13, 2018 3:13 pm
Mine hasn’t arrived either, the club tweeted last week that if they don’t arrive by the 14th (tomorrow) then you should contact the ticket office. So if mine doesn’t come tomorrow morning then I’ll give them a ring.
Mon Aug 13, 2018 3:13 pm
Sven wrote:rossblue wrote:Hi guys. Our season tickets still have not arrived. I called earlier and waited over 30 mins without getting through. Anyone else in the same situation??
Not aware of any but (for you) this is worrying and you really need to make contact ASAP
I have just got off the phone to the ticket office. I was told they should be here tommorow without fail
Mon Aug 13, 2018 3:24 pm
Mine not arrived either
I'll call tomorrow
Mon Aug 13, 2018 3:31 pm
rossblue wrote:Sven wrote:rossblue wrote:Hi guys. Our season tickets still have not arrived. I called earlier and waited over 30 mins without getting through. Anyone else in the same situation??
Not aware of any but (for you) this is worrying and you really need to make contact ASAP
I have just got off the phone to the ticket office. I was told they should be here tommorow without fail
Good news!
Fingers crossed for you but let us know whether they arrive, as there may be others too!
Mon Aug 13, 2018 3:49 pm
Mine not arrived yet
Mon Aug 13, 2018 4:12 pm
Me to
Im a victim
Mon Aug 13, 2018 4:52 pm
ROSSBLUE
mine came last week and the misses still waiting bloody dull send the 2 together no alphabetical order either so she rang today 40 mins then it cut off tried again got through "should" be with you by wednesday told her we are un mid wales coming down on thursday no good sending after wednesday we won't be there perhaps you could pick them up at the stadium or we could give you a paper one just for the day f..k me payed early bird in march? Its August will probably have to walk up to the ground or pick up match day "no shape" glad i don't run my buisness like this i would never get any work good luck hope you get your card soon , no wallet with card either
Mon Aug 13, 2018 4:52 pm
Sven, I talked to the commercial department today, and they told me that Ticketing staff were working all weekend and sent out season tickets Friday Saturday and Sunday. Ticketing staff were working all weekend, another load going out today, so we should all get them in plenty of time
Mon Aug 13, 2018 5:10 pm
Clearly still working on them/sending out as mine arrived this morning. Must have been sent Friday I guess.
Mon Aug 13, 2018 5:12 pm
Well as long as they come Friday at the latest as i have to leave very early Saturday morning to get to the game. I paid during the early bird just a day after they went on sale and now we are looking at a few days before home kick off. Seems a bit odd.
Tue Aug 14, 2018 8:01 am
ajbr14 wrote:Mine hasn’t arrived either, the club tweeted last week that if they don’t arrive by the 14th (tomorrow) then you should contact the ticket office. So if mine doesn’t come tomorrow morning then I’ll give them a ring.
any luck yet buddy? mine didn't come with our post this morning. getting really worried now.
Tue Aug 14, 2018 12:13 pm
Its not good enough, mine hasnt come yet either.
Tue Aug 14, 2018 12:43 pm
Does anyone know the free phone number for ticket office. It cost me a fortune in my mobile
Tue Aug 14, 2018 12:51 pm
One arrived this morning at my address for a Rhys Denton, have emailed the club but no reply
Tue Aug 14, 2018 2:18 pm
Mine arrived yesterday- no wallet tho
Tue Aug 14, 2018 2:24 pm
rossblue wrote:Does anyone know the free phone number for ticket office. It cost me a fortune in my mobile
03333111920
Ps got mine today but not my other halfs ! And got wallet.
Tue Aug 14, 2018 2:31 pm
pembroke allan wrote:rossblue wrote:Does anyone know the free phone number for ticket office. It cost me a fortune in my mobile
03333111920
Ps got mine today but not my other halfs ! And got wallet.
Don’t forget to wave it above your head, on 5 miniutes into the game I’m hearing
Tue Aug 14, 2018 3:01 pm
rossblue wrote:ajbr14 wrote:Mine hasn’t arrived either, the club tweeted last week that if they don’t arrive by the 14th (tomorrow) then you should contact the ticket office. So if mine doesn’t come tomorrow morning then I’ll give them a ring.
any luck yet buddy? mine didn't come with our post this morning. getting really worried now.
I wouldn’t worry too much mate. It certainly isn’t the first time it’s hapoened. You’ll still get into the match no problem if you have t received your card by then but will probably need a paper ticket and it’s best to call the ticket office. It’s the same for club members this year. A couple of my family members haven’t received their cards yet and have bought tickets for a couple of home matches in the coming weeks. The ticket office said they will send out paper tickets if they haven’t received their card in time.
Tue Aug 14, 2018 3:01 pm
Thanks for getting back to me with the number but it doesn't work
Tue Aug 14, 2018 3:08 pm
rossblue wrote:Thanks for getting back to me with the number but it doesn't work
I don’t think there is a free tel number now (as far as I know) there was until recently but now I think it’s 3p per min plus usuall network access charge etc.
Tue Aug 14, 2018 4:29 pm
rossblue wrote:Thanks for getting back to me with the number but it doesn't work
It's 02920 643600 mate
Option 1 for the ticket office
Tue Aug 14, 2018 9:16 pm
rossblue wrote:ajbr14 wrote:Mine hasn’t arrived either, the club tweeted last week that if they don’t arrive by the 14th (tomorrow) then you should contact the ticket office. So if mine doesn’t come tomorrow morning then I’ll give them a ring.
any luck yet buddy? mine didn't come with our post this morning. getting really worried now.
Mine came this morning in the end, although my mate who I’m sitting with hasn’t had his yet. If worst case scenario they’ll issue a paper ticket. I’m sure it’ll come by Saturday though. Best of luck
Wed Aug 15, 2018 9:30 am
And still no ticket today.
Wed Aug 15, 2018 10:05 am
rossblue wrote:And still no ticket today.
Ross, As someone mentioned - Go to the ticket office (early to avoid queues )
They will take your details and provide a paper ticket. I used to speak with Vinces daughter (becky) as she was always helpful - don't know if she's still there mind.
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