A forum for all things Cardiff City
Mon Jul 25, 2016 8:09 pm
Can any of you guys help ... bought cardiff player today but i cant get it to login...without sounding dull here ..its not accepting my email or anything ... any ideas would be appreciated
Mon Jul 25, 2016 9:36 pm
I had this trouble last year in the end I had to ring the media department down cardiff, then a guy sent me an email telling me what to do, This is the player support email addy hope this helps
player.support@streamamg.com
Mon Jul 25, 2016 9:41 pm
This is the first guy I had contact with.
Jamie De Cruz (Mobile mail)
Cardiff City FC
Head of TV & Video
07709406059
Mon Jul 25, 2016 9:43 pm
I re-subscribed to Player on 18th July - a week ago - but only got the email from Jamie DeCruz with the login code this morning.
Tue Jul 26, 2016 12:36 am
I had the same problem last year. I also had to ring the club on a good few occasions to get it sorted, was friggin hard work.
You also have to be careful when it expires. They give you no warning and auto renew charging £43! Was fuming and rung the club up to cancel and give me a refund. The gave me a couple of email addresses, which both didn't work, I eventually found an alternative email on the official site, which I think was a Football League email. To be fair, they sorted out my refund very quickly!
Tue Jul 26, 2016 8:36 am
Does anyone know what there policy is on multiple devices?
for example, if I bought this I would sometimes watch on the TV but also on my tablet? or can I just log in on any device at any time?
Tue Jul 26, 2016 9:03 am
Thanks guys .... im on the case
Tue Jul 26, 2016 3:13 pm
Mikey27 wrote:Does anyone know what there policy is on multiple devices?
for example, if I bought this I would sometimes watch on the TV but also on my tablet? or can I just log in on any device at any time?
Any device I think. I do anyway - laptop at home and tablet on my travels.
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